RingCentral Office vs RingCentral Fax vs Nextiva Comparison
RingCentral Office
Starting at $19.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy…
RingCentral Fax
Starting at $17.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
RingCentral Fax software allows user to send and receive faxes on PC. Send faxes directly from any application that supports printing. Receive fax messages as emails and read them in email inbox. Or, open them directly i…
Nextiva
Starting at $18.95 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voic…
RingCentral Fax leads on user satisfaction with a 3.9-star rating across 103 reviews.
RingCentral Office vs RingCentral Fax vs Nextiva — at a glance
| Feature | RingCentral Office | RingCentral Fax | Nextiva |
|---|---|---|---|
| Rating | 3.2 / 5 | 3.9 / 5 | 4.4 / 5 |
| Reviews | 2,235 | 103 | 1,473 |
| Starting price | $19.99 /User/Month | $17.99 /User/Month | $18.95 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | VoIP Providers | Fax Software | Call Center Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global | Global |
Key differences between RingCentral Office and RingCentral Fax
- Pricing: RingCentral Office starts at $19.99 /User/Month, while RingCentral Fax starts at $17.99 /User/Month.
- User satisfaction: RingCentral Fax scores higher with a 3.9-star average.
- Deployment: RingCentral Office supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; RingCentral Fax supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare RingCentral Office vs RingCentral Fax vs Nextiva — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large businesses needing unified cloud communications.
- You require a scalable, all-in-one unified communications platform.
- Your team values strong mobility and interoperability features.
- You need to support remote or hybrid work with flexible call management.
- You are a very small business with minimal communication needs.
- You need highly customized telephony solutions or transparent pricing upfront.
Best for secure, cloud-based faxing with email integration in mid-to-large firms.
- You need to send faxes directly from any print-enabled application without extra steps
- Your organization requires receiving faxes conveniently as emails for easy management
- You want to eliminate physical fax machines and dedicated phone lines with a cloud solution
- Your company lacks reliable internet access, making cloud faxing impractical
- You require advanced fax workflow automation or extensive customization features
Best for SMBs needing reliable, easy-to-use cloud call center with multi-channel support.
- You want a simple, streamlined setup with fast issue resolution.
- Your team relies on integrated voice, video, chat, and social media communication.
- You prioritize reliable call quality with minimal dropped calls or audio issues.
- Your company requires highly customized or complex call center workflows.
- You need extensive on-premises telephony infrastructure rather than cloud-based solutions.
RingCentral Office: Best for medium to large businesses needing unified cloud communications. RingCentral Fax: Best for secure, cloud-based faxing with email integration in mid-to-large firms.
Description | RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More about RingCentral Office | RingCentral Fax software allows user to send and receive faxes on PC. Send faxes directly from any application that supports printing. Receive fax messages as emails and read them in email ... Read More about RingCentral Fax | NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More about Nextiva |
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Entry Level Pricing |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | Not Available | Not Available | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees | 10-50 employees51-500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
- Streamlined Communication: With Nextiva's intuitive platform, your team can easily collaborate across multiple channels—voice, video, and chat—keeping everyone connected regardless of location. Your employees can communicate smoothly, boosting productivity.
- Advanced Analytics: Nextiva provides reliable analytics tools that let you gain insights into call metrics and customer interactions. Using this data, you can make informed decisions that improve your customer service experience and overall business performance.
- Scalability at Its Best: Whether you're a small startup or a large enterprise, Nextiva scales with your business growth. As you expand, adding new users and features is straightforward, so your communication needs stay covered.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
- 10 to 500 employees
- SaaS, Consulting, Martech, and Sales Automation
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
- Users may seek alternatives to Nextiva due to pricing concerns, especially if their business requires a more budget-friendly solution without sacrificing essential features or call quality.
- Some businesses might find that Nextiva lacks specific integrations with existing software tools, prompting them to explore options that offer better compatibility with their current systems.
- Companies experiencing issues with customer support responsiveness could consider alternatives that provide more reliable and accessible service, ensuring their communication needs are promptly addressed.
Software Demo
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How do RingCentral Office, RingCentral Fax and Nextiva Compare on Features?
Total Features | 9 Features | 3 Features | 8 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare RingCentral Office, RingCentral Fax and Nextiva on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
RingCentral Office vs RingCentral Fax User Reviews & Rating Comparison
User Ratings | 3.9 (based on 103 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability. What buyers like
Common complaints
| Buyer sentiment Users appreciate the convenience of cloud faxing but express concerns about pricing clarity and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users consistently praise Nextiva for its reliability, excellent customer support, and ease of setup, with minor complaints about chat responsiveness and support wait times. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, RingCentral Office or RingCentral Fax?
- RingCentral Fax edges out the other on user ratings (3.9 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do RingCentral Office and RingCentral Fax offer a free trial?
- Yes, both RingCentral Office and RingCentral Fax offer a free trial.
- What is the starting price of RingCentral Office vs RingCentral Fax?
- RingCentral Office starts at $19.99 /User/Month. RingCentral Fax starts at $17.99 /User/Month.
- What are the top alternatives to RingCentral Office?
- Top alternatives to RingCentral Office include RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow.
- What are the top alternatives to RingCentral Fax?
- Top alternatives to RingCentral Fax include Nextiva, mFax, HelloFax, eFax, OpenText RightFax Fax Server.