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RingCentral Office vs 8x8 Comparison

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RingCentral Office

3.2(2,235 reviews)

Starting at $19.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy…

8x8

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…

RingCentral Office leads on user satisfaction with a 3.2-star rating across 2,235 reviews.

RingCentral Office vs 8x8 — at a glance

FeatureRingCentral Office8x8
Rating3.2 / 5
Reviews2,23536
Starting price$19.99 /User/Month$12 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between RingCentral Office and 8x8

  • Pricing: RingCentral Office starts at $19.99 /User/Month, while 8x8 starts at $12 /User/Month.
  • Deployment: RingCentral Office supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

RingCentral Office vs 8x8 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RingCentral Office - VoIP Providers
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8x8 - Contact Center Operations Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

RingCentral Office

Best for medium to large businesses needing unified cloud communications.

Choose if
  • You require a scalable, all-in-one unified communications platform.
  • Your team values strong mobility and interoperability features.
  • You need to support remote or hybrid work with flexible call management.
Consider alternatives if
  • You are a very small business with minimal communication needs.
  • You need highly customized telephony solutions or transparent pricing upfront.

8x8

Best for

Large Enterprises, Medium Business, Small Business

RingCentral Office typically suits Large Enterprises and Medium Business. 8x8 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More about RingCentral Office

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8

Entry Level Pricing

  • Starts from $19.99 , Billed Yearly
  • Starts from $12

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare RingCentral Office and 8x8 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19.99 , Billed Yearly
      • $12

      Pricing Plans

      • Essentials

        • Unlimited phone calls within the US and CA

        • Toll-free or local number

        • 100 toll-free minutes per month

        Show more +

      • Standard

        • Up to 4 people per meeting

        • Unlimited phone calls within the US and CA

        • Unlimited audio meetings

        Show more +

      • Premium

        • Up to 100 people per meeting

        • Unlimited phone calls within the US and CA

        • Unlimited audio meetings

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      RingCentral Office pricing
      8x8 pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      RingCentral Office User Reviews & Rating Comparison

      User Ratings

      0

      (based on 36 reviews)

      Rating Distribution

      278

      64

      16

      10

      110

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability.

      What buyers like

      • Unified communications capabilities
      • Scalability for larger teams
      • Mobility features

      Common complaints

      • Pricing opacity
      • Complexity of setup

      What buyers like

      • Comprehensive contact center solution
      • Flexible communication tools
      • User-friendly dashboards

      Common complaints

      • Can be overwhelming for new users
      • May require customization
      • Support response times can vary

      Pros and Cons

      • Comprehensive unified communications features in one platform

      • Scalable for medium to large businesses

      • Strong mobility and interoperability options

      • Lack of transparent pricing information

      • Average user rating indicating mixed customer satisfaction

      • Offers a wide range of communication tools.

      • User-friendly interface for both agents and managers.

      • Initial setup may be complex.

      • Customization can be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to RingCentral Office and 8x8 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RingCentral Office or 8x8?
      RingCentral Office edges out the other on user ratings (3.2 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RingCentral Office and 8x8 offer a free trial?
      Yes, both RingCentral Office and 8x8 offer a free trial.
      What is the starting price of RingCentral Office vs 8x8?
      RingCentral Office starts at $19.99 /User/Month. 8x8 starts at $12 /User/Month.
      What are the top alternatives to RingCentral Office?
      Top alternatives to RingCentral Office include RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow.
      What are the top alternatives to 8x8?
      Top alternatives to 8x8 include XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ.

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