Retently vs SatisMeter vs Zonka Feedback Comparison
Retently
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…
SatisMeter
Starting at $49 /Month
- Free Trial
- Large Enterprises
- Medium Business
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encounter…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.
Retently vs SatisMeter vs Zonka Feedback — at a glance
| Feature | Retently | SatisMeter | Zonka Feedback |
|---|---|---|---|
| Rating | 4.9 / 5 | 2.7 / 5 | 4.7 / 5 |
| Reviews | 67 | 41 | 130 |
| Starting price | $79 /Month | $49 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | — | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Retently and SatisMeter
- Pricing: Retently starts at $79 /Month, while SatisMeter starts at $49 /Month.
- User satisfaction: Retently scores higher with a 4.9-star average.
- Deployment: Retently supports SaaS/Web/Cloud; SatisMeter supports SaaS/Web/Cloud.
Compare Retently vs SatisMeter vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for simple, multi-channel NPS feedback in small to medium businesses.
- You need quick, easy setup with minimal technical overhead.
- Your team values seamless integration with tools like Slack and Intercom.
- You want to collect customer feedback post-sales, support, or events efficiently.
- Your organization requires extensive customizations beyond basic support.
- You depend on a large marketplace of third-party app integrations.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Retently typically suits Large Enterprises and Medium Business. SatisMeter tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently | SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More about SatisMeter | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 9.0/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Retently, SatisMeter and Zonka Feedback Compare on Features?
Total Features | 10 Features | 21 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Retently, SatisMeter and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Retently vs SatisMeter User Reviews & Rating Comparison
User Ratings | 4.9 (based on 67 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the ease of use and integration capabilities but express concerns about limited customization and integration options. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  VTEX  Chargify  Splitit |  Mention  Segment  Buzzsumo |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  7 Screenshots |  3 Screenshots |
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Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Retently or SatisMeter?
- Retently edges out the other on user ratings (4.9 vs 2.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Retently and SatisMeter offer a free trial?
- Yes, both Retently and SatisMeter offer a free trial.
- What is the starting price of Retently vs SatisMeter?
- Retently starts at $79 /Month. SatisMeter starts at $49 /Month.
- What are the top alternatives to Retently?
- Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.
- What are the top alternatives to SatisMeter?
- Top alternatives to SatisMeter include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.