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Retently vs ClearlyRated vs Zonka Feedback Comparison

Last updated:

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

ClearlyRated

4.8(38,149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Retently vs ClearlyRated vs Zonka Feedback — at a glance

FeatureRetentlyClearlyRatedZonka Feedback
Rating4.9 / 54.8 / 54.7 / 5
Reviews6738,149130
Starting price$79 /MonthContact for pricing$24 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between Retently and ClearlyRated

  • Pricing: Retently starts at $79 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: Retently offers a free trial; ClearlyRated does not.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Retently supports SaaS/Web/Cloud; ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Retently vs ClearlyRated vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retently - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
ClearlyRated - NPS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Retently

Best for

Large Enterprises, Medium Business, Small Business

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Retently typically suits Large Enterprises and Medium Business. ClearlyRated tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Retently, ClearlyRated and Zonka Feedback Compare on Features?

Total Features

10 Features

11 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Retently, ClearlyRated and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $79 , Billed Yearly
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • Essential

          • 3 survey campaigns

          • 3 user seats

          • Email support

          Show more +

        • Professional

          • 10 survey campaigns

          • 10 user seats

          • Includes features of the Basic plan, plus

          Show more +

        • Ultimate

          • 20 survey campaigns

          • 20 user seats

          • Includes features of Professional plan, plus

          Show more +

        • Browse all pricing plans
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Retently pricing

        Pricing information not available

        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Retently vs ClearlyRated User Reviews & Rating Comparison

        User Ratings

        4.9

        (based on 67 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        61

        3

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

        What buyers like

        • User-friendly interface
        • Privacy-focused
        • Talent Marketplace access

        Common complaints

        • Limited advanced features
        • Basic analytics tools
        • Not suitable for large-scale surveys

        Buyer sentiment

        Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Insightful analytics

        Common complaints

        • Limited survey customization
        • Lack of integration options

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • User-friendly design enhances accessibility.

        • Focus on privacy builds user trust.

        • Access to a talent marketplace adds value.

        • Limited features may not meet all needs.

        • Basic analytics might restrict insights.

        • Intuitive and easy-to-use platform with a user-friendly dashboard

        • Quick and responsive customer support

        • Provides detailed analytics and valuable insights for decision making

        • Limited customization options for surveys

        • Lack of variety in marketplace integrations and connectors

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        VTEX

        VTEX

        Chargify

        Chargify

        Splitit

        Splitit

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        CX Rating screenshot

        7 Screenshots

        Your Online Profile

        3 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Retently or ClearlyRated?
        Retently edges out the other on user ratings (4.9 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Retently and ClearlyRated offer a free trial?
        Retently offers a free trial. ClearlyRated does not.
        What is the starting price of Retently vs ClearlyRated?
        Retently starts at $79 /Month. ClearlyRated starts at Contact for pricing.
        What are the top alternatives to Retently?
        Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.
        What are the top alternatives to ClearlyRated?
        Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.

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