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Respondent vs SurveyMonkey Comparison

Last updated:

Respondent

2.7(251 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Respondent is a survey software for collecting feedback on the go. It's fast and easy to use on all major devices and has the same great features as the desktop version, including automated data collection, cross platfor…

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveyMonkey leads on user satisfaction with a 4.1-star rating across 28,818 reviews.

Respondent vs SurveyMonkey — at a glance

FeatureRespondentSurveyMonkey
Rating2.7 / 54.1 / 5
Reviews25128,818
Starting priceContact for pricing$25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between Respondent and SurveyMonkey

  • Pricing: SurveyMonkey starts at $25 /User/Month. Respondent pricing is not publicly listed.
  • Free trial: SurveyMonkey offers a free trial; Respondent does not.
  • Target audience: Respondent is built for Large Enterprises and Medium Business, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyMonkey scores higher with a 4.1-star average.
  • Deployment: Respondent supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Respondent vs SurveyMonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Respondent - Survey/ User Feedback Software
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Talk to an expert
SurveyMonkey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Respondent

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

Respondent typically suits Large Enterprises and Medium Business. SurveyMonkey tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Respondent is a survey software for collecting feedback on the go. It's fast and easy to use on all major devices and has the same great features as the desktop version, including automated ... Read More about Respondent

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Entry Level Pricing

  • Not Available
  • Starts from $25

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Respondent has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Respondent and SurveyMonkey Compare on Features?

Total Features

10 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Respondent and SurveyMonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Respondent pricing
      SurveyMonkey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Respondent User Reviews & Rating Comparison

      User Ratings

      2.7

      (based on 251 reviews)

      4.1

      (based on 28818 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is cautious across 251 reviews, with several recurring concerns in feedback.

      What buyers like

      • Mobile-friendly design
      • Fast feedback collection
      • Cloud access

      Common complaints

      • Limited offline functionality
      • Basic reporting features
      • May require internet access

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Pros and Cons

      • Respondent's mobile-friendly design allows for feedback collection anywhere.

      • Automated data collection streamlines the process for users.

      • Cross-platform compatibility ensures accessibility on various devices.

      • Limited offline capabilities may hinder some users.

      • Basic reporting may not meet all analytical needs.

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      List of Customers

      Customers

      Allstate

      Allstate

      ebay

      ebay

      Huge

      Huge

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Media and Screenshots

      Screenshots

      screenshot

      1 Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      Videos

      No videos available.

      video-0

      6 Videos

      Top Alternatives to Respondent and SurveyMonkey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Respondent or SurveyMonkey?
      SurveyMonkey edges out the other on user ratings (4.1 vs 2.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Respondent and SurveyMonkey offer a free trial?
      SurveyMonkey offers a free trial. Respondent does not.
      What is the starting price of Respondent vs SurveyMonkey?
      Respondent starts at Contact for pricing. SurveyMonkey starts at $25 /User/Month.
      What are the top alternatives to Respondent?
      Top alternatives to Respondent include SurveyMonkey, QuestionPro, SurveySparrow, Couchsurvey, Inquisium.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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