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Reply Now vs Freshchat vs ZoomInfo Chat - Which Tool Fits Your Business?

Reply Now - Live Chat Software

Reply Now

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TL;DR - Quick Comparison Summary

Description

Reply Now is an intuitive and effective way to stay in touch with your customers. With a hassle-free platform, stay connected with customers on messaging apps, collaborate with your staff ... Read More

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.5/10

User Ratings

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Software Demo

Demo

Reply Now has not given any software demo yet

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How do Reply Now, Freshchat and ZoomInfo Chat Compare on Features?

Total Features

6 Features

8 Features

Unique Features

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      What Do Reply Now, Freshchat and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • Not Available
          • $15 , Billed Yearly

          Pricing Plans

          • Not Available
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

            Show more +

          • Browse all pricing plans

          Pricing Page

          reply-now pricingfreshchat pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available

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          Reply Now vs Freshchat User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Pros and Cons

          Pros and Cons of Reply Now

          Pros and Cons of Freshchat

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Media and Screenshots

          Screenshots

          1 Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Videos

          No videos available.

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Reply Now and Freshchat offer a Free Trial.

          Reply Now is designed for Large Enterprises, Medium Business and Small Business.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshchat begins at $15/User/Month when Billed Yearly, while pricing details for Reply Now are unavailable.

          Some top alternatives to Reply Now includes ZoomInfo Chat, LiveChat, Crisp, Intercom, SnapEngage, Olark, Provide Support, tawk.to, JivoChat, Giosg and Freshchat.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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