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Quickbooks vs Zoho CRM Plus vs Bigin by Zoho CRM vs Creatio CRM Comparison

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Quickbooks

4.8(8,154 reviews)

Starting at $3.80 /month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

QuickBooks is a user-friendly financial management platform designed to help small businesses, freelancers, and growing teams handle accounting, invoicing, payroll, and reporting all in one place. Built for business owne…

Zoho CRM Plus

4.7(30 reviews)

Starting at $57 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Quickbooks leads on user satisfaction with a 4.8-star rating across 8,154 reviews.

Quickbooks vs Zoho CRM Plus vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureQuickbooksZoho CRM PlusBigin by Zoho CRMCreatio CRM
Rating4.8 / 54.7 / 54.6 / 5
Reviews8,15430243
Starting price$3.80 /month$57 /User/Month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryAccounting SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Quickbooks and Zoho CRM Plus

  • Pricing: Quickbooks starts at $3.80 /month, while Zoho CRM Plus starts at $57 /User/Month.
  • Target audience: Quickbooks is built for Individuals and Freelancers / Consultants, while Zoho CRM Plus targets Large Enterprises and Medium Business.
  • User satisfaction: Quickbooks scores higher with a 4.8-star average.
  • Deployment: Quickbooks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zoho CRM Plus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Quickbooks vs Zoho CRM Plus vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Accounting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Quickbooks
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Zoho CRM Plus - CRM Software
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Biggest differences

Start here before you go deeper into features.

Quickbooks

Best for small businesses needing simple, automated accounting and invoicing.

Choose if
  • You are a small business or freelancer seeking easy bookkeeping and invoicing.
  • You want strong, responsive customer support to help resolve issues quickly.
  • You value automation features like AI-powered invoicing and bank feed integration.
Consider alternatives if
  • You are a large enterprise with complex accounting and payroll requirements.
  • You need specialized payroll or tax features such as maternity pay or VAT handling.

Zoho CRM Plus

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Quickbooks typically suits Individuals and Freelancers / Consultants. Zoho CRM Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuickBooks is a user-friendly financial management platform designed to help small businesses, freelancers, and growing teams handle accounting, invoicing, payroll, and reporting all in one ... Read More about Quickbooks

Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your ... Read More about Zoho CRM Plus

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $3.80 , monthly
  • Starts from $57 , Billed Yearly
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

8.8/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.83

(8154)

4.67

(30)

Best Company Size

1-50 employees51-100 employees
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Quickbooks

  • Streamlined Financial Management: With QuickBooks, we can easily track income and expenses, keeping our financial records up to date and accurate. This helps us make informed decisions.
  • Time-Saving Automation: Many repetitive tasks, such as invoicing and payroll processing, can be automated. This means we spend less time on administrative work and more time focusing on growing our business.
  • User-Friendly Interface: QuickBooks is designed with the user in mind. Its intuitive layout lets us—regardless of our tech-savviness—work through features easily, reducing the learning curve for our teams.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Quickbooks

  • 1-100 employees
  • Accounting, Retail, Construction, Nonprofits, E-commerce
  • Accountants, Small Business Owners, Bookkeepers, Financial Managers, Office Administrators

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Quickbooks

  • Pricing starts at $15/month and scales to $180+/month for advanced plans — freelancers and teams under 10 employees often switch to Wave (free) or Zoho Books ($99/year) to reduce accounting costs
  • QuickBooks' desktop interface requires navigation through multiple menus to complete basic tasks — users switching to Xero or FreshBooks cite faster workflows for invoice creation and expense categorization
  • Construction, nonprofits, and legal firms need compliance features (lien waivers, grant tracking, trust accounting) that QuickBooks doesn't include — these buyers move to specialized platforms like Procore or Aplos

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

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How do Quickbooks, Zoho CRM Plus, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

17 Features

9 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote

Compare Quickbooks, Zoho CRM Plus, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $3.80 , monthly
          • $57 , Billed Yearly
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Simple Start

            $3.80

            /month

            • Save 90% for 3 months*

            • 1 user

            • Includes access for your accountant

            Show more +

          • Essentials

            $7.50

            /month

            • 3 users

            • Includes access for your accountant

            • Simple Start features and:

            Show more +

          • Plus

            $11.50

            /month

            • Save 90% for 3 months*

            • 5 users

            • Includes access for your accountant

            Show more +

          • Browse all pricing plans
          • Zoho CRM Plus

            • Leads

            • Contacts

            • Accounts

            Show more +

          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Quickbooks pricing
          Zoho CRM Plus pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          Quickbooks vs Zoho CRM Plus vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          7644

          459

          114

          41

          107

          32

          8

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall, buyers appreciate QuickBooks for its excellent customer support and ease of use, though some express frustration with technical issues and complex feature areas.

          What buyers like

          • Customer support quality
          • Ease of use
          • Automation of routine tasks

          Common complaints

          • Technical issues requiring support
          • Complexity in specialized payroll features

          Buyer sentiment

          Buyer sentiment is very strong across 40 reviews, with consistently positive feedback.

          What buyers like

          • User-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage.
          • Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms.
          • Direct integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience.

          Common complaints

          • Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use.
          • Occasional inconsistencies in live chat availability and delayed resolution of complex issues.
          • Limited marketplace offerings for third-party integrations and additional apps, which could restrict certain advanced functionalities.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Exceptional and responsive customer service with knowledgeable and patient representatives

          • User-friendly interface that minimizes learning curve for non-technical users

          • Time-saving automation features such as invoicing and payroll processing

          • Technical issues sometimes require contacting support, indicating limited self-help resources

          • Certain features like VAT payments and payroll functionalities can be confusing for new users

          • Rich modules for various business processes

          • Strong customer support and resources

          • Flexible pricing plans for different needs

          • May require training for full utilization

          • Some features may be overwhelming for beginners

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Quickbooks, Zoho CRM Plus, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          star health insurance

          star health insurance

          atlantci tactial

          atlantci tactial

          ciel ingenio para la vida

          ciel ingenio para la vida

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Bill pay widget

          4 Screenshots

          Zoho CRM Plus screenshot

          7 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Quickbooks or Zoho CRM Plus?
          Quickbooks edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Quickbooks and Zoho CRM Plus offer a free trial?
          Yes, both Quickbooks and Zoho CRM Plus offer a free trial.
          What is the starting price of Quickbooks vs Zoho CRM Plus?
          Quickbooks starts at $3.80 /month. Zoho CRM Plus starts at $57 /User/Month.
          What are the top alternatives to Quickbooks?
          Top alternatives to Quickbooks include Xero, Zoho Books, Freshbooks, Sage Accounting (Sage One), easybook.io.
          What are the top alternatives to Zoho CRM Plus?
          Top alternatives to Zoho CRM Plus include Bigin by Zoho CRM, Creatio CRM, Zoho One, ClickUp, Zoho CRM.