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Qualified vs Zendesk Chat vs ZoomInfo Chat Comparison

Last updated:

Qualified

4.6(15 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digita…

Zendesk Chat

4.4(105 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Qualified leads on user satisfaction with a 4.6-star rating across 15 reviews.

Qualified vs Zendesk Chat vs ZoomInfo Chat — at a glance

FeatureQualifiedZendesk ChatZoomInfo Chat
Rating4.6 / 54.4 / 5
Reviews15105
Starting priceContact for pricing$19 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryAssessment SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between Qualified and Zendesk Chat

  • Pricing: Zendesk Chat starts at $19 /User/Month. Qualified pricing is not publicly listed.
  • Target audience: Qualified is built for Individuals and Large Enterprises, while Zendesk Chat targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Qualified scores higher with a 4.6-star average.
  • Deployment: Qualified supports SaaS/Web/Cloud; Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Qualified vs Zendesk Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Assessment Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Qualified - New SaaS Software
Talk to an expert
Talk to an expert
Zendesk Chat - Live Chat Software
Talk to an expert
Talk to an expert

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Qualified, Zendesk Chat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Qualified

Best for B2B sales teams leveraging website data to accelerate lead conversion.

Choose if
  • You want to identify high-quality leads using real-time company website data.
  • Your sales process benefits from integrating outbound and digital advertising insights.
  • You need to speed up your sales pipeline by focusing on buying intent signals.
Consider alternatives if
  • Your company lacks a strong web presence or significant website traffic.
  • You require a standalone developer assessment tool without sales or marketing integration.

Zendesk Chat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Qualified typically suits Individuals and Large Enterprises. Zendesk Chat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales ... Read More about Qualified

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

Not Available

9.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.6

(15)

4.39

(105)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Qualified, Zendesk Chat and ZoomInfo Chat Compare on Features?

Total Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Qualified, Zendesk Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $19 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Sell Team

          • Email integration

          • Up to 3 paid users

          • 1 custom sales pipeline

          Show more +

        • Sell professional

          • Email integration

          • Unlimited paid users

          • 1 custom sales pipeline

          Show more +

        • Sell Enterprise

          • Email integration

          • Unlimited paid users

          • 2 sales pipelines

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        Qualified pricing
        Zendesk Chat pricing
        ZoomInfo Chat pricing

        Qualified, Zendesk Chat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Qualified, Zendesk Chat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Qualified vs Zendesk Chat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        21

        4

        0

        0

        0

        86

        35

        3

        1

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers generally appreciate Qualified for its ability to identify leads from website data and accelerate sales pipelines, though some express concerns about pricing transparency and feature clarity.

        What buyers like

        • Lead identification accuracy
        • Sales pipeline acceleration
        • Integration with digital advertising

        Common complaints

        • Pricing transparency
        • Limited feature documentation

        Buyer sentiment

        Buyer sentiment is positive across 125 reviews, with strong overall satisfaction.

        What buyers like

        • Integrates well with other Zendesk products for customer support management.
        • Easy to use interface, allowing for efficient communication and chat management.
        • Real-time connection and communication with customers, facilitating prompt issue resolution.

        Common complaints

        • Some challenges with integration, especially when accessing CRM software behind firewalls.
        • Lack of advanced capabilities like screen sharing for both agents and customers.
        • Limited customization options in certain features like the rating system.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Leverages company website to identify high-quality leads

        • Helps accelerate sales pipeline by focusing on buying intent

        • Integrates outbound and digital advertising data for lead conversion

        • Pricing is not publicly available, requiring sales contact

        • Limited information on specific assessment features

        • Highly customizable to match brand identity.

        • Strong analytics tools for monitoring performance.

        • Real-time engagement enhances customer satisfaction.

        • Pricing may be prohibitive for smaller businesses.

        • Basic plans lack advanced features.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Qualified, Zendesk Chat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Qualified, Zendesk Chat and ZoomInfo Chat Customers

        Customers

        GE

        GE

        Apple

        Apple

        Zoom

        Zoom

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        4 Videos

        Alternatives to Qualified, Zendesk Chat, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Qualified or Zendesk Chat?
        Qualified edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Qualified and Zendesk Chat offer a free trial?
        Yes, both Qualified and Zendesk Chat offer a free trial.
        What is the starting price of Qualified vs Zendesk Chat?
        Qualified starts at Contact for pricing. Zendesk Chat starts at $19 /User/Month.
        What are the top alternatives to Qualified?
        Top alternatives to Qualified include CodeScan, AnalyticsVerse, eSkill, Codejudge, CoderPad.
        What are the top alternatives to Zendesk Chat?
        Top alternatives to Zendesk Chat include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom.