Rubiko
Yes, both Pythia and Snappy offer a Free Trial.
Pythia is designed for Large Enterprises, Medium Business and Small Business.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Pythia Starts at $30/User/Month whereas for Snappy Starts at $15/User/Month.
Some top alternatives to Pythia includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, Snappy, HelpdeskEddy, LabiDesk, Support.cc by 500apps, BoldDesk and Aptedge.
Some top alternatives to Snappy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.