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Pure Chat vs MyLiveChat vs ZoomInfo Chat Comparison

Last updated:

Pure Chat

4.3(541 reviews)

Starting at $39 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easi…

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Pure Chat leads on user satisfaction with a 4.3-star rating across 541 reviews.

SpotSaaS Analysis

Pure ChatMyLiveChatZoomInfo Chat

The core difference between Pure Chat and MyLiveChat lies in their pricing, with Pure Chat being priced at $39 and MyLiveChat at a more affordable $15. Ideal buyers for Pure Chat may be those seeking more advanced features, while MyLiveChat is suited for budget-conscious businesses looking for basic live chat functionality.

- Higher price point at $39 - Potentially more advanced features - Suitable for businesses seeking comprehensive solutions - May appeal to larger teams - Focus on user experience and support - Ideal for those prioritizing quality over cost

- More affordable option at $15 - Basic live chat functionality - Ideal for small businesses or startups - Budget-friendly choice for cost-conscious buyers - Simple and straightforward setup - Great for businesses with limited chat needs

Pure Chat vs MyLiveChat vs ZoomInfo Chat — at a glance

FeaturePure ChatMyLiveChatZoomInfo Chat
Rating4.3 / 52.6 / 5
Reviews5416
Starting price$39 /User/Month$15 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between Pure Chat and MyLiveChat

  • Pricing: Pure Chat starts at $39 /User/Month, while MyLiveChat starts at $15 /Month.
  • User satisfaction: Pure Chat scores higher with a 4.3-star average.
  • Deployment: Pure Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Pure Chat vs MyLiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pure Chat - Live Chat Software
Talk to an expert
Talk to an expert
MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Pure Chat

Best for

Large Enterprises, Medium Business, Small Business

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Pure Chat typically suits Large Enterprises and Medium Business. MyLiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More about Pure Chat

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $39 , Billed Yearly
  • Starts from $15
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Pure Chat, MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pure Chat, MyLiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39 , Billed Yearly
        • $15
        • Not Available

        Pricing Plans

        • Growth

          • Max Websites: 1

          • Users/Operators Included: 4

          • SMS Notifcations: 100

          Show more +

        • Pro

          • $8 per Month billed Yearly

          • $10 per Month billed Monthly

          • Includes features of the Growth plan, plus

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        Pure Chat pricing
        MyLiveChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Pure Chat vs MyLiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        128

        78

        14

        1

        4

        2

        0

        0

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 225 reviews, with strong overall satisfaction.

        What buyers like

        • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.
        • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.
        • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

        Common complaints

        • Lack of Desktop App can lead to tab management issues and increased browser tabs.
        • Inactivity logout feature can disrupt continuous monitoring and prompt response.
        • Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Scalable solution grows with your business

        • Personalization options enhance user experience

        • Unlimited chats and operators provide flexibility

        • Free version has limited features

        • User interface may be complex for some

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Available to chat

        1 Screenshots

        MyLiveChat Screenshots

        6 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pure Chat or MyLiveChat?
        Pure Chat edges out the other on user ratings (4.3 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pure Chat and MyLiveChat offer a free trial?
        Yes, both Pure Chat and MyLiveChat offer a free trial.
        What is the starting price of Pure Chat vs MyLiveChat?
        Pure Chat starts at $39 /User/Month. MyLiveChat starts at $15 /Month.
        What are the top alternatives to Pure Chat?
        Top alternatives to Pure Chat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

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