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Pure Chat vs Chatamo vs ZoomInfo Chat Comparison

Last updated:

Pure Chat

4.3(541 reviews)

Starting at $39 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easi…

Chatamo

Starting at $37 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve your customers on various messagin…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Pure Chat leads on user satisfaction with a 4.3-star rating across 541 reviews.

SpotSaaS Analysis

Pure ChatChatamoZoomInfo Chat

The core difference between Pure Chat and Chatamo lies in their pricing, with Pure Chat at $39 and Chatamo slightly lower at $37. Both products are suitable for businesses seeking affordable live chat solutions, but the ideal buyer may prefer Pure Chat for its slightly more robust features or Chatamo for its cost-effectiveness.

- Live chat solution for customer engagement - Offers real-time chat capabilities - User-friendly interface - Supports multiple integrations - Provides analytics for performance tracking - Ideal for businesses looking to enhance customer support

- Cost-effective live chat tool - Simple setup and user experience - Customizable chat widgets - Supports team collaboration features - Provides chat transcripts for reference - Suitable for businesses on a budget

Pure Chat vs Chatamo vs ZoomInfo Chat — at a glance

FeaturePure ChatChatamoZoomInfo Chat
Rating4.3 / 5
Reviews541
Starting price$39 /User/Month$37 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between Pure Chat and Chatamo

  • Pricing: Pure Chat starts at $39 /User/Month, while Chatamo starts at $37 /Month.
  • Deployment: Pure Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Chatamo supports SaaS/Web/Cloud.

Compare Pure Chat vs Chatamo vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pure Chat - Live Chat Software
Talk to an expert
Talk to an expert
Chatamo - Live Chat Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Pure Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatamo

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Pure Chat typically suits Large Enterprises and Medium Business. Chatamo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More about Pure Chat

Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve ... Read More about Chatamo

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $39 , Billed Yearly
  • Starts from $37
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Pure Chat, Chatamo and ZoomInfo Chat Compare on Features?

Total Features

7 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pure Chat, Chatamo and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39 , Billed Yearly
        • $37
        • Not Available

        Pricing Plans

        • Growth

          • Max Websites: 1

          • Users/Operators Included: 4

          • SMS Notifcations: 100

          Show more +

        • Pro

          • $8 per Month billed Yearly

          • $10 per Month billed Monthly

          • Includes features of the Growth plan, plus

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        Pure Chat pricing
        Chatamo pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Pure Chat vs Chatamo User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        128

        78

        14

        1

        4

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 225 reviews, with strong overall satisfaction.

        What buyers like

        • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.
        • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.
        • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

        Common complaints

        • Lack of Desktop App can lead to tab management issues and increased browser tabs.
        • Inactivity logout feature can disrupt continuous monitoring and prompt response.
        • Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.

        What buyers like

        • AI-driven response suggestions
        • 24/7 availability
        • Supports multiple platforms

        Common complaints

        • Limited customization options
        • May require technical setup
        • Language barrier issues

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Scalable solution grows with your business

        • Personalization options enhance user experience

        • Unlimited chats and operators provide flexibility

        • Free version has limited features

        • User interface may be complex for some

        • Powerful AI capabilities streamline customer interactions.

        • Available on various messaging platforms for flexibility.

        • Interactive features improve customer engagement.

        • Setup may require technical expertise.

        • Limited support for complex customer queries.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Available to chat

        1 Screenshots

        Chatamo : Auto-generate dialogue screenshot

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pure Chat or Chatamo?
        Pure Chat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pure Chat and Chatamo offer a free trial?
        Yes, both Pure Chat and Chatamo offer a free trial.
        What is the starting price of Pure Chat vs Chatamo?
        Pure Chat starts at $39 /User/Month. Chatamo starts at $37 /Month.
        What are the top alternatives to Pure Chat?
        Top alternatives to Pure Chat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to Chatamo?
        Top alternatives to Chatamo include ZoomInfo Chat, Quickchat, ChatBot, LiveChat, Crisp.

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