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Prosoftly vs Second CRM vs Bigin by Zoho CRM Comparison

Last updated:

Prosoftly

Starting at $7 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Prosoftly, the ultimate CRM software for businesses. With a cloud-based platform, it enhances sales and customer service processes. Create potential sales leads and arrange meetings effortlessly. Leverage cus…

Second CRM

3.5(2 reviews)

Starting at $4.25 /User/Month

  • Large Enterprises
  • Medium Business

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It gives teams one-click access t…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Second CRM leads on user satisfaction with a 3.5-star rating across 2 reviews.

Prosoftly vs Second CRM vs Bigin by Zoho CRM — at a glance

FeatureProsoftlySecond CRMBigin by Zoho CRM
Rating3.5 / 54.6 / 5
Reviews2294
Starting price$7 /User/Month$4.25 /User/Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Prosoftly and Second CRM

  • Pricing: Prosoftly starts at $7 /User/Month, while Second CRM starts at $4.25 /User/Month.
  • Free trial: Prosoftly offers a free trial; Second CRM does not.
  • Deployment: Prosoftly supports SaaS/Web/Cloud, Installed - Windows; Second CRM supports SaaS/Web/Cloud.

Compare Prosoftly vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Prosoftly - CRM Software
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Second CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Prosoftly

Best for

Large Enterprises, Medium Business, Small Business

Second CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Prosoftly typically suits Large Enterprises and Medium Business. Second CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Prosoftly, the ultimate CRM software for businesses. With a cloud-based platform, it enhances sales and customer service processes. Create potential sales leads and arrange ... Read More about Prosoftly

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It ... Read More about Second CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $7
  • Starts from $4.25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.2/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.5

(2)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Prosoftly, Second CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Prosoftly, Second CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7
        • $4.25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Second CRM Foundation

          • Centralize Customer Database

          • Plan and Track Customer interactions

          • Calendaring and Reminders

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Prosoftly pricing
        Second CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Prosoftly vs Second CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        0

        2

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Cloud-based platform
        • Sales performance measurement
        • Email customization

        Common complaints

        • Limited offline capabilities
        • May lack advanced analytics
        • Basic features for larger teams

        Buyer sentiment

        Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Second CRM provides a single view of all customer data, improving decision-making and workflow.
        • Teams can work with a common language, enhancing collaboration and efficiency.
        • Quick access to contextually relevant information makes it easier to serve customers.

        Common complaints

        • Initial setup may be time-consuming for larger teams or businesses with complex workflows.
        • New users may experience a learning curve when first getting started with the platform.
        • While useful, advanced customization might be limited without technical expertise.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Cloud-based for easy access

        • Customizable communication tools

        • Detailed performance reporting

        • Limited offline functionality

        • Basic analytics may not meet all needs

        • Offers a comprehensive view of customer interactions.

        • Facilitates better communication among team members.

        • Contextual insights drive informed decision-making.

        • Customization may be limited for specific needs.

        • New users might find it complex initially.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Prosoftly, Second CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        McDonald's

        McDonald's

        Malaysiakini

        Malaysiakini

        MDEC

        MDEC

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Prosoftly or Second CRM?
        Second CRM edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Prosoftly and Second CRM offer a free trial?
        Prosoftly offers a free trial. Second CRM does not.
        What is the starting price of Prosoftly vs Second CRM?
        Prosoftly starts at $7 /User/Month. Second CRM starts at $4.25 /User/Month.
        What are the top alternatives to Prosoftly?
        Top alternatives to Prosoftly include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Second CRM?
        Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.