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ProProfs Survey Maker vs ClearlyRated vs Zonka Feedback Comparison

Last updated:

ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…

ClearlyRated

4.8(38,149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

ClearlyRated leads on user satisfaction with a 4.8-star rating across 38,149 reviews.

SpotSaaS Analysis

ProProfs Survey MakerClearlyRatedZonka Feedback

The core difference between ProProfs Survey Maker and ClearlyRated lies in their focus; ProProfs offers extensive customization and multi-lingual capabilities ideal for small to medium businesses, while ClearlyRated provides a straightforward NPS tool with strong analytics suited for larger organizations. Ideal buyers for ProProfs are small to medium businesses seeking personalized surveys, whereas ClearlyRated targets mid-sized to large companies that prioritize quick deployment and detailed feedback analysis.

- Customizable and multi-lingual surveys - Extensive branding and personalization options - Optimized for various devices - Best suited for small to medium businesses - Affordable pricing at $7 - Ideal for teams needing extensive survey customization

- Focused on NPS and feedback collection - Strong analytics and visual insights - Simple, fast-to-deploy tool - Minimal setup required - Best for companies with 51-500 or 500+ employees - Ideal for teams valuing detailed user feedback analysis

ProProfs Survey Maker vs ClearlyRated vs Zonka Feedback — at a glance

FeatureProProfs Survey MakerClearlyRatedZonka Feedback
Rating4.4 / 54.8 / 54.7 / 5
Reviews5438,149130
Starting price$7 /MonthContact for pricing$24 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between ProProfs Survey Maker and ClearlyRated

  • Pricing: ProProfs Survey Maker starts at $7 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: ProProfs Survey Maker offers a free trial; ClearlyRated does not.
  • User satisfaction: ClearlyRated scores higher with a 4.8-star average.
  • Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare ProProfs Survey Maker vs ClearlyRated vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProProfs Survey Maker - NPS Software
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ClearlyRated - NPS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support.

Description

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $7
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

(54)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
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Software Demo

Demo

No software demo available

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ProProfs Survey Maker, ClearlyRated and Zonka Feedback Compare on Features?

Total Features

0 Features

11 Features

28 Features

Unique Features

No features

No unique features

No unique features

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Get Quote

Compare ProProfs Survey Maker, ClearlyRated and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        ProProfs Survey Maker pricing

        Pricing information not available

        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ProProfs Survey Maker vs ClearlyRated User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        26

        15

        3

        0

        0

        61

        3

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

        What buyers like

        • Customization options
        • Multi-lingual support
        • User-friendly interface

        Common complaints

        • Limited integrations
        • Mobile UI and bugs

        Buyer sentiment

        Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Insightful analytics

        Common complaints

        • Limited survey customization
        • Lack of integration options

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Customizable survey creation with various question types and templates

        • Multi-lingual support optimized for different devices

        • Intuitive user interface with user-friendly controls

        • Limited third-party integrations

        • Occasional bugs and glitches impacting user experience

        • Intuitive and easy-to-use platform with a user-friendly dashboard

        • Quick and responsive customer support

        • Provides detailed analytics and valuable insights for decision making

        • Limited customization options for surveys

        • Lack of variety in marketplace integrations and connectors

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        ProProfs Survey Maker screenshot

        1 Screenshots

        Your Online Profile

        3 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ProProfs Survey Maker or ClearlyRated?
        ClearlyRated edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ProProfs Survey Maker and ClearlyRated offer a free trial?
        ProProfs Survey Maker offers a free trial. ClearlyRated does not.
        What is the starting price of ProProfs Survey Maker vs ClearlyRated?
        ProProfs Survey Maker starts at $7 /Month. ClearlyRated starts at Contact for pricing.
        What are the top alternatives to ProProfs Survey Maker?
        Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.
        What are the top alternatives to ClearlyRated?
        Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.

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