Promoter.io vs ClearlyRated vs Zonka Feedback Comparison
Promoter.io
Starting at $100 /Month
- Free Trial
- Large Enterprises
- Medium Business
Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in minutes! User can also email rep…
ClearlyRated
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
ClearlyRated leads on user satisfaction with a 4.8-star rating across 38,149 reviews.
SpotSaaS Analysis
Promoter.ioClearlyRatedZonka Feedback
Promoter.io excels in providing streamlined NPS surveys with automated analysis, making it ideal for small to medium-sized businesses seeking quick insights. ClearlyRated, on the other hand, is tailored for larger organizations needing straightforward NPS and feedback tools with robust analytics for informed decision-making.
- Best for small to medium-sized businesses - Offers automated machine learning analysis - Quick and meaningful NPS insights - Minimal setup effort required - Strong customer support - Priced at $100
- Designed for companies with 51-500 or 500+ employees - Provides straightforward NPS and feedback tools - Fast deployment with minimal setup - Detailed visual insights into user feedback - Strong analytics capabilities - Price not listed
Promoter.io vs ClearlyRated vs Zonka Feedback — at a glance
| Feature | Promoter.io | ClearlyRated | Zonka Feedback |
|---|---|---|---|
| Rating | 3.8 / 5 | 4.8 / 5 | 4.7 / 5 |
| Reviews | 432 | 38,149 | 130 |
| Starting price | $100 /Month | Contact for pricing | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Promoter.io and ClearlyRated
- Pricing: Promoter.io starts at $100 /Month. ClearlyRated pricing is not publicly listed.
- Free trial: Promoter.io offers a free trial; ClearlyRated does not.
- User satisfaction: ClearlyRated scores higher with a 4.8-star average.
- Deployment: Promoter.io supports SaaS/Web/Cloud; ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Compare Promoter.io vs ClearlyRated vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Promoter.ioMigrated to Retently Compare Retently Compare Retently | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for streamlined NPS surveys with automated analysis and strong support.
- You need quick, meaningful NPS insights with minimal setup effort.
- Your team values automated machine learning analysis of survey results.
- You want easy-to-use software with responsive customer support.
- Your company requires extensive native integrations beyond basic options.
- You need highly flexible and low-cost survey customization features.
Best for straightforward NPS and feedback with strong analytics and support.
- You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
- Your team values detailed visual insights into user feedback steps for decision making.
- You want responsive customer support to assist with survey implementation and analysis.
- You require highly customizable survey designs beyond basic templates.
- Your organization depends on extensive third-party app integrations and connectors.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Promoter.io: Best for streamlined NPS surveys with automated analysis and strong support. ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support.
Description | Promoter.io allows user to create targeted NPS surveys and also automate the analysis of the results using machine learning. With this tool, user will be able to get meaningful results in ... Read More about Promoter.io | ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.6/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  ClearlyRated has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Promoter.io, ClearlyRated and Zonka Feedback Compare on Features?
Total Features | 19 Features | 11 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Promoter.io, ClearlyRated and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Promoter.io vs ClearlyRated User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and strong customer support, tempered by concerns over pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Hatch  Outdoorsy  Outdoor Voices | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  4 Screenshots |  3 Screenshots |
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Videos |  2 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Promoter.io or ClearlyRated?
- ClearlyRated edges out the other on user ratings (4.8 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Promoter.io and ClearlyRated offer a free trial?
- Promoter.io offers a free trial. ClearlyRated does not.
- What is the starting price of Promoter.io vs ClearlyRated?
- Promoter.io starts at $100 /Month. ClearlyRated starts at Contact for pricing.
- What are the top alternatives to Promoter.io?
- Top alternatives to Promoter.io include Zonka Feedback, Customer.guru, Startquestion, YesInsights, Trustmary.
- What are the top alternatives to ClearlyRated?
- Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.