PrimePay vs Heartland Payroll Comparison
PrimePay
Starting at Contact for pricing
- Large Enterprises
- Medium Business
PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a company's payroll. Both new compani…
Heartland Payroll
Starting at Contact for pricing
- Medium Business
- Small Business
Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…
Heartland Payroll leads on user satisfaction with a 4.6-star rating across 118 reviews.
PrimePay vs Heartland Payroll — at a glance
| Feature | PrimePay | Heartland Payroll |
|---|---|---|
| Rating | 4.6 / 5 | 4.6 / 5 |
| Reviews | 38 | 118 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business |
| Category | Payroll Software | Payroll Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | 24/7 (Live rep) |
| Certifications | — | — |
| Data residency | US | US |
Key differences between PrimePay and Heartland Payroll
- Target audience: PrimePay is built for Large Enterprises and Medium Business, while Heartland Payroll targets Medium Business and Small Business.
- User satisfaction: Heartland Payroll scores higher with a 4.6-star average.
- Deployment: PrimePay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Heartland Payroll supports SaaS/Web/Cloud.
PrimePay vs Heartland Payroll — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
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PrimePay vs Heartland Payroll: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized businesses needing simple, compliant payroll solutions.
- You need an intuitive, user-friendly payroll system with minimal technical expertise required
- Your company values responsive and highly praised customer service support
- You want integrated time and labor management combined with payroll to reduce errors
- Your organization requires dedicated account representatives for every user
- You need highly advanced tax reporting and detailed transaction tracking features
Best for small to mid-sized businesses needing streamlined payroll with strong support.
- You run a retail, hospitality, or healthcare business with 20-500 employees.
- You want automated tax filings and integrated payment processing to reduce manual work.
- You value responsive, knowledgeable payroll specialists for personalized customer support.
- Your company is a large enterprise with complex payroll needs requiring high customization.
- You need a highly customizable payroll entry and reporting system beyond standard options.
PrimePay: Best for small to mid-sized businesses needing simple, compliant payroll solutions. Heartland Payroll: Best for small to mid-sized businesses needing streamlined payroll with strong support.
Description | PrimePay is payroll software that offers a full payroll for small and mid-sized businesses. It is designed to be simple and easy to use, while maintaining the requirements needed for a ... Read More about PrimePay | Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.6/10 | 8.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-50 employees51-500 employees | 20-50 employees51-500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Flexible Payroll & HR Services: Offers cloud-based payroll, HR, and benefits administration designed to meet the needs of growing U.S. businesses.
- Compliance-Focused Automation: Simplifies ACA, COBRA, and tax compliance through automated workflows and dedicated support.
- Integrated Time & Labor Management: Combines time tracking with payroll to reduce errors, improve accuracy, and simplify workforce management.
- Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
- Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
- User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.
Best fit
- 10–500 employees
- Healthcare, professional services, retail, education, nonprofits, and franchise-based businesses
- HR Managers, Payroll Administrators, Benefits Coordinators, Finance Officers, and Business Owners
- 20–500 employees
- Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
- Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers
Reasons buyers look elsewhere
- Businesses needing global payroll capabilities may seek providers with multinational compliance coverage.
- Organizations looking for end-to-end talent management, such as recruiting or performance tools, may prefer full HCM suites.
- Companies focused on rapid growth might opt for more scalable platforms with enterprise-grade customization.
- Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
- Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
- Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.
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How do PrimePay and Heartland Payroll Compare on Features?
Total Features | 8 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PrimePay and Heartland Payroll on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Plans |
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PrimePay vs Heartland Payroll: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
PrimePay vs Heartland Payroll Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🇺🇸 US | 🇺🇸 US |
PrimePay User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, responsive support, and comprehensive payroll features, tempered by occasional system glitches and support inconsistencies. What buyers like
Common complaints
| Buyer sentiment Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  1 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PrimePay or Heartland Payroll?
- Heartland Payroll edges out the other on user ratings (4.6 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PrimePay and Heartland Payroll offer a free trial?
- Neither PrimePay nor Heartland Payroll currently lists a free trial.
- What is the starting price of PrimePay vs Heartland Payroll?
- PrimePay starts at Contact for pricing. Heartland Payroll starts at Contact for pricing.
- What are the top alternatives to PrimePay?
- Top alternatives to PrimePay include Fingercheck, SurePayroll, EPAY HCM, APS Payroll, Heartland Payroll.
- What are the top alternatives to Heartland Payroll?
- Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.