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Planning Pod vs Tripleseat vs Bigin by Zoho CRM Comparison

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Planning Pod

4.1(11 reviews)

Starting at $59 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Planning Pod is an event management platform for event venues, wedding planners, and hospitality teams that need to coordinate multi-person workflows, prevent double bookings, and manage client communications in one dash…

Tripleseat

4.5(300 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Tripleseat leads on user satisfaction with a 4.5-star rating across 300 reviews.

Planning Pod vs Tripleseat vs Bigin by Zoho CRM — at a glance

FeaturePlanning PodTripleseatBigin by Zoho CRM
Rating4.1 / 54.5 / 54.6 / 5
Reviews11300243
Starting price$59 /MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessMedium Business, Small BusinessSmall Business
CategoryEvent Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Planning Pod and Tripleseat

  • Pricing: Planning Pod starts at $59 /Month. Tripleseat pricing is not publicly listed.
  • Free trial: Planning Pod offers a free trial; Tripleseat does not.
  • Target audience: Planning Pod is built for Individuals and Large Enterprises, while Tripleseat targets Medium Business and Small Business.
  • User satisfaction: Tripleseat scores higher with a 4.5-star average.
  • Deployment: Planning Pod supports SaaS/Web/Cloud; Tripleseat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Planning Pod vs Tripleseat vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Event Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Planning Pod - Event Management Software
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Talk to an expert
Tripleseat - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Planning Pod vs Tripleseat vs Bigin by Zoho CRM comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

Planning Pod

Flexible all-in-one event management for small to medium teams.

Choose if
  • You need a centralized dashboard to manage event planning and communication.
  • Your team requires role-based access levels for smooth collaboration.
  • You want an integrated solution covering invoicing, contracts, scheduling, and payments.
Consider alternatives if
  • You manage large-scale events needing complex multi-user delegation.
  • You require extensive customization of banking features or website applications.

Tripleseat

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Planning Pod typically suits Individuals and Large Enterprises. Tripleseat tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Planning Pod is an event management platform for event venues, wedding planners, and hospitality teams that need to coordinate multi-person workflows, prevent double bookings, and manage ... Read More about Planning Pod

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management ... Read More about Tripleseat

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $59 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.2/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.14

(11)

4.53

(300)

Best Company Size

Small businessMedium business
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Software Demo

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How do Planning Pod, Tripleseat and Bigin by Zoho CRM Compare on Features?

Total Features

19 Features

5 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Planning Pod, Tripleseat and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $59 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Planner

          • Maximum number of events that can be planned at one time: 10

          • Number of users allowed: Unlimited

          • Simplified Tools

          Show more +

        • Business

          • Maximum number of events that can be planned at one time: 25

          • Includes features of Planner plan, plus

          • Share Data (via Zapier)

        • Enterprise 50

          • Maximum number of events that can be planned at one time: 50

          • Includes features of Business plan, plus

          • One-on-One Implementation Sessions

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Planning Pod pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Planning Pod vs Tripleseat User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        6

        4

        0

        1

        0

        229

        80

        21

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Planning Pod's flexibility and ease of use but note challenges with large-scale task delegation and limited customization.

        What buyers like

        • Ease of use
        • Flexible dashboard
        • Centralized data management

        Common complaints

        • Limited customization
        • Integration and functionality issues

        Buyer sentiment

        Buyer sentiment is very strong across 330 reviews, with consistently positive feedback.

        What buyers like

        • User-friendly interface that simplifies event management tasks, even for non-technical users.
        • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
        • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

        Common complaints

        • Email communication issues, with messages sometimes landing in spam or being confusing for clients.
        • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
        • Complexities in less-used features like building templates, BEOs (Banquet Event Orders), and some menu items being non-intuitive to navigate.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Flexible platform with a single dashboard for managing event planning and communication

        • Centralized data management with user access level assignments for smooth collaboration

        • All-in-one solution covering invoicing, contracts, scheduling, and online payments

        • Intimidating for delegating large-scale tasks requiring multiple managers

        • Limited customization options for banking features and website applications

        • Automates the booking process for efficiency.

        • Comprehensive contact management enhances organization.

        • PCI compliance ensures secure transactions.

        • Limited to hospitality applications.

        • Complexity may deter new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Planning Pod, Tripleseat, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Spin

        Spin

        Tao Group Hospitality

        Tao Group Hospitality

        Bouchon

        Bouchon

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Templates

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Planning Pod or Tripleseat?
        Tripleseat edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Planning Pod and Tripleseat offer a free trial?
        Planning Pod offers a free trial. Tripleseat does not.
        What is the starting price of Planning Pod vs Tripleseat?
        Planning Pod starts at $59 /Month. Tripleseat starts at Contact for pricing.
        What are the top alternatives to Planning Pod?
        Top alternatives to Planning Pod include Cvent, InEvent, Event Always, Aisle Planner, EMSystem.
        What are the top alternatives to Tripleseat?
        Top alternatives to Tripleseat include Bigin by Zoho CRM, Planning Pod, SimpleCRM, CRM.me, PlanPlus Online.