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Piwik PRO vs Countly Comparison

Last updated:

Piwik PRO

4.6(35 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Piwik is a web analytics software used by millions of websites and people around the world. Piwik combines real-time analytics with user behavior tracking and campaign tracking features. It provides in-depth site reports…

Countly

4.0(22 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to drive business decisions effec…

Piwik PRO leads on user satisfaction with a 4.6-star rating across 35 reviews.

Piwik PRO vs Countly — at a glance

FeaturePiwik PROCountly
Rating4.6 / 54.0 / 5
Reviews3522
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryWeb Analytics SoftwareMobile Analytics Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Piwik PRO and Countly

  • Free trial: Countly offers a free trial; Piwik PRO does not.
  • User satisfaction: Piwik PRO scores higher with a 4.6-star average.
  • Deployment: Piwik PRO supports SaaS/Web/Cloud; Countly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Piwik PRO vs Countly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Piwik PRO - Web Analytics Software
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Countly - Mobile Analytics Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Piwik PRO

Best for privacy-focused, customizable web analytics with detailed user behavior tracking.

Choose if
  • You need strong data privacy compliance with built-in consent management.
  • Your team includes digital marketing managers or data analysts comfortable with medium setup complexity.
  • You want an open-source, flexible platform offering detailed session-level user behavior insights.
Consider alternatives if
  • Your organization has very low programming expertise and requires simple integrations.
  • You are a small business with a limited budget sensitive to high enterprise pricing.

Countly

Open-source mobile analytics platform ideal for real-time app insights and customization.

Choose if
  • You need real-time analytics to drive quick data-driven decisions in mobile apps.
  • Your team requires deep customization via open-source client and server code access.
  • You want an integrated platform combining analytics, operational, reporting, and development tools.
Consider alternatives if
  • Your organization relies heavily on Android platform support and extensive documentation.
  • You are a small team or startup needing lightweight analytics with low server resource use.

Piwik PRO: Best for privacy-focused, customizable web analytics with detailed user behavior tracking. Countly: Open-source mobile analytics platform ideal for real-time app insights and customization.

Description

Piwik is a web analytics software used by millions of websites and people around the world. Piwik combines real-time analytics with user behavior tracking and campaign tracking features. It ... Read More about Piwik PRO

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to ... Read More about Countly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.6

(35)

Best Company Size

50 to 1,000 employeesMedium Business
50-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Piwik PRO

  • Enhanced Data Privacy: With Piwik PRO, you can ensure compliance with GDPR and other data protection regulations. This means peace of mind for you and your users, knowing that their data is handled securely and transparently.
  • Customizable Analytics Solutions: You’ll appreciate how Piwik PRO allows for tailored analytics that fit your organization's unique needs. Whether you're tracking user behavior or measuring marketing campaign success, the flexibility lets you get the insights that matter most.
  • User-Friendly Interface: Our intuitive dashboard makes it easy for your team to navigate and extract valuable insights. Even those who are not tech-savvy can quickly learn how to interpret data, empowering everyone in your organization to make informed decisions.

Countly

  • Comprehensive Analytics: Countly offers a robust suite of analytics tools that empower managers to track user behavior across web and mobile platforms. You’ll gain invaluable insights into customer engagement, allowing you to make data-driven decisions.
  • Real-Time Data: With Countly, you can access real-time data that keeps your team informed and agile. This feature enables administrators to respond swiftly to trends and issues, enhancing your ability to optimize user experiences.
  • User Segmentation: The platform’s advanced user segmentation capabilities allow you to tailor marketing strategies effectively. By understanding different user groups, you can create personalized campaigns that resonate with your audience, driving higher conversion rates.
Best fit

Best fit

Piwik PRO

  • 50 to 1,000 employees.
  • Martech, Fintech, SaaS, E-commerce, Digital Marketing, Consulting.
  • Digital Marketing Managers, Data Analysts, Marketing Directors, Product Managers, Compliance Officers.

Countly

  • 50 to 500 employees
  • Martech, SaaS, Fintech, eCommerce, and Mobile App Development
  • Product Managers, Data Analysts, Marketing Managers, and Mobile App Developers
Watchouts

Reasons buyers look elsewhere

Piwik PRO

  • Users may seek alternatives to Piwik PRO due to budget constraints, as some organizations find the pricing model less flexible compared to other analytics solutions that offer more affordable or tiered pricing options.
  • Organizations focused on specific features, such as advanced AI analytics or real-time data processing, might explore alternatives that specialize in these areas, offering tailored functionalities that better meet their needs.
  • Some users might prefer platforms with a more user-friendly interface or simpler setup processes, as they seek solutions that minimize the learning curve and allow teams to leverage analytics quickly.

Countly

  • Users may seek alternatives to Countly due to its pricing structure, especially for small businesses or startups that require cost-effective analytics solutions without compromising on essential features and functionality.
  • Some organizations might find Countly's user interface less intuitive, prompting them to explore platforms with a more user-friendly design that enhances the overall analytics experience for team members.
  • Data privacy concerns could lead users to consider alternatives that offer enhanced security features or comply more rigorously with specific regulatory standards relevant to their industry or region.

Software Demo

Demo

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How do Piwik PRO and Countly Compare on Features?

Total Features

16 Features

21 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Piwik PRO and Countly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Piwik PRO pricing
      Countly pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Piwik PRO User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      26

      14

      0

      0

      0

      9

      8

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Piwik PRO for its privacy features and detailed analytics, though some find the UI less polished and pricing steep for enterprise tiers.

      What buyers like

      • Ease of use
      • Data privacy compliance
      • Detailed user behavior tracking

      Common complaints

      • User interface roughness
      • Integration complexity

      Buyer sentiment

      Users appreciate Countly’s comprehensive real-time analytics and open-source transparency but note limitations in free features and Android support.

      What buyers like

      • Ease of customization
      • Real-time data access
      • Responsive customer support

      Common complaints

      • Limited free edition features
      • Suboptimal Android documentation

      Pros and Cons

      • Strong data privacy compliance features including consent manager

      • Detailed user behavior and session-level tracking capabilities

      • User-friendly interface with clear dashboards similar to Google Analytics

      • Challenging integrations and goal setup for users with low programming skills

      • UI can feel rough and lacks some advanced features like secondary dimension

      • Open-source client and server code allowing customization and transparency

      • Real-time analytics enabling quick data-driven decisions

      • Strong customer support ensuring user assistance

      • Limited features in the free community edition

      • Dashboard user experience less polished compared to premium competitors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Piwik PRO Analytics Core report

      2 Screenshots

      screenshots

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to Piwik PRO and Countly in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Piwik PRO or Countly?
      Piwik PRO edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Piwik PRO and Countly offer a free trial?
      Countly offers a free trial. Piwik PRO does not.
      What is the starting price of Piwik PRO vs Countly?
      Piwik PRO starts at Contact for pricing. Countly starts at Contact for pricing.
      What are the top alternatives to Piwik PRO?
      Top alternatives to Piwik PRO include SimilarWeb Pro, Google Analytics, Matomo, CustomerEngagePro, Microanalytics.
      What are the top alternatives to Countly?
      Top alternatives to Countly include PushAlert, Push.World, Adrack Web Push, Notificare, Adrenalead.

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