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Compare Pipedrive vs Freshsales vs Keap vs Salesforce Sales Cloud

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Overview

Description

Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More

Entry Level Pricing
  • Starts from $9.90 , Billed Yearly
  • Starts from $9 , yearly
  • Starts from $129 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.3/10

9.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $9.90 , Billed Yearly
              • $9 , yearly
              • $129 , Billed Yearly
              Pricing Plans
              • Essential

                • Lead, deal, calendar and pipeline management

                • Simple data import and easy customization

                • 24/7 support and 300+ integrations

              • Advanced

                • Includes features of Essential plan, plus

                • Full email sync with templates and scheduling

                • Group emailing plus open and click tracking

                Show more +

              • Professional

                • Includes features of Advanced plan, plus

                • Create, manage and eSign documents and contracts

                • Revenue projections, forecasts and enhanced custom reporting

              • Browse all pricing plans
              • Growth

                $11

                /user/month

                • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

                • Kanban View for Contacts, Accounts, and Deals

                • Contact Lifecycle Stages

                Show more +

              • Pro

                $39

                /user/month

                • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

                • Everything in Growth, plus

                • Contact Scoring by Freddy AI

                Show more +

              • Enterprise

                $71

                /user/month

                • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

                • Everything in Pro, plus

                • Field-level Permissions

                Show more +

              • Pro

                • Email marketing

                • Sales & marketing automation

                • Dedicated phone line (US & Canada)

                Show more +

              • Max

                • Email marketing

                • Sales & marketing automation

                • Dedicated phone line (US & Canada)

                Show more +

              • Max Classic

              Pricing Pagepipedrive pricingfreshsales pricingkeap pricing

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              2339

              Very Good

              495

              Good

              70

              Poor

              17

              Terible

              45

              Excellent

              447

              Very Good

              73

              Good

              6

              Poor

              2

              Terible

              5

              Excellent

              155

              Very Good

              14

              Good

              4

              Poor

              4

              Terible

              31

              Expert's Review generated by AI

              Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more

              Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

              Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its ...Read more

              Pros and Cons
              • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

              • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

              • Clear, visual layout for tracking sales processes, deals, and project progression.

              • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

              • Some users find the system complex initially, requiring proper guidance and support for efficient use.

              • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

              • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

              • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

              • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

              • Highly customizable features and automation options that streamline workflows.

              • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

              • Limited features in certain areas, such as web form automation and graphical reports.

              • Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

              • Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

              • Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

              • Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

              • Limited options and functionality in specific features, like the landing page builder and calendar task linking.

              • Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              Festo

              Festo

              Remax

              Remax

              Vimeo

              Vimeo

              Dunzo

              Dunzo

              Dyson

              Dyson

              Grabyo

              Grabyo

              No Customers information available.

              Media and Screenshots

              Screenshots
              Dashboard

              5 Screenshots

              Email Metrics screenshot

              35 Screenshots

              Campaign Builder

              5 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              4 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Pipedrive and Freshsales offer a Free Trial.

              Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

              Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for Freshsales Starts at $9/user/month when yearly.

              Some top alternatives to Pipedrive includes Salesforce Sales Cloud, Thryv, Zoho CRM, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

              Some top alternatives to Freshsales includes Salesforce Sales Cloud, Thryv, Pipedrive, Zoho CRM, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].