PagerDuty vs VictorOps vs BigPanda - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	PagerDuty (258) Get Quote Get Quote	VictorOps (45) Get Quote Get Quote	BigPanda (72) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More	VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More	BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More
Entry Level Pricing	Starts from $10	Starts from $5 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial	No free trial
Spotsaas Score	9.8/10	8.4/10	8.5/10
User Ratings	4.5 (1748)	4.6 (53)	4 (90)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do PagerDuty, VictorOps and BigPanda Compare on Features?

Total Features	6 Features	4 Features	6 Features
Unique Features
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What Do PagerDuty, VictorOps and BigPanda Cost?

Pricing Option
Starting From	$10	$5 , Billed Yearly	Not Available
Pricing Plans	Starter Get Started Unlimited domestic phone / SMS notifications Unlimited API calls No maintenance windows ever Team Get Started Includes Starter Plan features, plus Unlimited global phone / SMS notifications 350+ out of the box integrations Show more + Business Get Started Includes Team Plan features, plus SSO and advanced permissions Advanced ITSM Integrations Show more + Browse all pricing plans	Starter Get Started Users: 10 100+ Out-of-the-Box Integrations ITSM Integrations (ServiceNow, JIRA) Show more + Growth Get Started Includes Starter Plan features, plus Users: Unlimited Enriched Notifications with Runbooks and Annotations Enterprise Get Started Includes Growth Plan features, plus ITSM Integrations (ServiceNow, JIRA) Similar Incidents Show more + Browse all pricing plans	Not Available
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

PagerDuty vs VictorOps User Reviews & Rating Comparison

User Ratings	4.5 (based on 1748 reviews)	4.6 (based on 53 reviews)	4 (based on 90 reviews)
Rating Distribution	Excellent 203 Very Good 54 Good 1 Poor 0 Terible 0	Excellent 33 Very Good 11 Good 0 Poor 0 Terible 1	Excellent 66 Very Good 4 Good 1 Poor 1 Terible 0
Expert's Review generated by AI	PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more	VictorOps stands out as an exceptional platform for DevOps IT triage, offering robust features that streamline incident management and alert handling. The Rules Engine and annotations facilitate ...Read more	BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates ...Read more
Pros and Cons	Pros and Cons of PagerDuty Efficient real-time alerting system that ensures timely responses and resolution of incidents. User-friendly interface with intuitive design, making it easy to navigate and use. Seamless integration with a variety of applications, enabling better automation and workflow enhancement. Reliable on-call scheduling feature for continuous coverage and quick overrides when needed. Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.	Pros and Cons of VictorOps Centralizes troubleshooting workflow for software engineers and IT workers. Mobile app allows handling incidents, escalations, and alerts effectively. Offers breadth of integrations for alerts and smart alert customization. Provides fine-grained controls for each team's escalation thresholds. Concerns about potential price hikes post-acquisition. Some users find the user interface hard to navigate.	Pros and Cons of BigPanda Provides alert correlation to quickly identify root causes, reducing resolution time. User-friendly interface and dashboard for easy incident management. Facilitates cross-team collaboration for managing incidents effectively. Unifies incident and alert management, escalating issues efficiently. Occasional bugs may cause temporary frustrations, needing timely resolutions. Customization options such as report integration and calendar view may be limited.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Vodafone Global Staffing Company OVO Energy Powers Digital Transformation	Crowdtap Craftsy Myob	Rise Broadband TiVo Autodesk

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 xMatters 4.4 Opsgenie 4.5	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both PagerDuty and VictorOps offer a Free Trial.

PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

VictorOps is designed for and undefined.

Pricing for PagerDuty Starts at $10 whereas for VictorOps Starts at $5/User/Month when Billed Yearly.

Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

Some top alternatives to VictorOps includes Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps, Spike.sh, Mission Manager, Zenduty, Incident.io, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

PagerDuty vs VictorOps vs BigPanda - Which Tool Fits Your Business?

PagerDuty

VictorOps

BigPanda

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do PagerDuty, VictorOps and BigPanda Compare on Features?

Total Features

Unique Features

What Do PagerDuty, VictorOps and BigPanda Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

PagerDuty vs VictorOps User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of PagerDuty

Pros and Cons of VictorOps

Pros and Cons of BigPanda

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure