PagerDuty vs Splunk On-Call vs Spike.sh Comparison
PagerDuty
Starting at $10
- Free Trial
- Large Enterprises
- Medium Business
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…
Splunk On-Call
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…
Spike.sh
Starting at $6.4 /user/month
- Free Trial
- Medium Business
- Small Business
Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility…
Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.
PagerDuty vs Splunk On-Call vs Spike.sh — at a glance
| Feature | PagerDuty | Splunk On-Call | Spike.sh |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 | 2.1 / 5 |
| Reviews | 1,748 | 90 | 13 |
| Starting price | $10 | $5 /User/Month | $6.4 /user/month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Mobile - Android, Mobile - iOS, SaaS/Web/Cloud |
| API | Available | Available | — |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global | US |
Key differences between PagerDuty and Splunk On-Call
- Pricing: PagerDuty starts at $10, while Splunk On-Call starts at $5 /User/Month.
- User satisfaction: Splunk On-Call scores higher with a 4.6-star average.
- Deployment: PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare PagerDuty vs Splunk On-Call vs Spike.sh — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for scalable, automated incident management in complex IT environments.
- You need real-time, highly customizable alerting and scheduling automation.
- Your team consists of on-call engineers, SREs, or incident response specialists.
- You require seamless integration with diverse applications to enhance workflows.
- Your team is small and only needs simple alerting without complex features.
- You lack dedicated IT or DevOps personnel to manage the platform's complexity.
Best for flexible, configurable incident management with strong mobile alerting.
- You need customizable alerting and shift management via a powerful rules engine.
- Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
- You want proactive monitoring integrated with extensive business application connections.
- Your team is small without dedicated incident management needs or prefers simplicity.
- You require a minimalistic alerting tool or extensive marketplace apps and connectors.
Best for small to mid-sized teams needing simple, cost-effective incident management.
- You need an easy-to-use platform with straightforward configuration and deployment.
- Your team size is under 500 employees requiring flexible but basic incident workflows.
- You prioritize affordable pricing over advanced feature sets and extensive customization.
- Your organization is a large enterprise with complex incident management needs.
- You require deep customization, integrations, or advanced incident management capabilities.
PagerDuty: Best for scalable, automated incident management in complex IT environments. Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting.
Description | PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty | Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call | Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, ... Read More about Spike.sh |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.0/10 | 8.4/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Spike.sh has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do PagerDuty, Splunk On-Call and Spike.sh Compare on Features?
Total Features | 6 Features | 7 Features | 14 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare PagerDuty, Splunk On-Call and Spike.sh on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | — |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | — |
ISO 27001 | ✓ Yes | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes | — |
Audit Logs | ✓ Yes | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global | 🇺🇸 US |
PagerDuty vs Splunk On-Call User Reviews & Rating Comparison
User Ratings | 2.1 (based on 13 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations. What buyers like
Common complaints
| Buyer sentiment Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome. What buyers like
Common complaints
| Buyer sentiment Users appreciate the ease of use and pricing but express dissatisfaction with feature limitations and overall performance. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Vodafone  Global Staffing Company  OVO Energy Powers Digital Transformation | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |  2 Screenshots |
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Videos |  3 Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PagerDuty or Splunk On-Call?
- Splunk On-Call edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PagerDuty and Splunk On-Call offer a free trial?
- Yes, both PagerDuty and Splunk On-Call offer a free trial.
- What is the starting price of PagerDuty vs Splunk On-Call?
- PagerDuty starts at $10. Splunk On-Call starts at $5 /User/Month.
- What are the top alternatives to PagerDuty?
- Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.
- What are the top alternatives to Splunk On-Call?
- Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.