PagerDuty vs OnPage Comparison
PagerDuty
Starting at $10
- Free Trial
- Large Enterprises
- Medium Business
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…
OnPage
Starting at $13.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…
SpotSaaS Analysis
PagerDutyOnPage
The core difference between PagerDuty and OnPage lies in their target user base and complexity; PagerDuty is designed for larger organizations with complex IT environments requiring scalable automation, while OnPage caters to small to medium-sized businesses seeking straightforward incident management solutions. Ideal buyers for PagerDuty are on-call engineers and SREs in larger teams, whereas OnPage is best suited for teams needing reliable alerts with minimal training.
- Best for scalable, automated incident management - Ideal for complex IT environments - Suitable for teams of 51-500 or 500+ employees - Offers real-time, customizable alerting - Designed for on-call engineers and SREs - Price starts at $10
- Best for reliable, easy-to-use incident alerts - Ideal for small to medium-sized businesses - Requires minimal training for users - Provides dependable, timely notifications - Streamlined incident management tool - Price starts at $13.99
PagerDuty vs OnPage — at a glance
| Feature | PagerDuty | OnPage |
|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 |
| Reviews | 1,748 | 308 |
| Starting price | $10 | $13.99 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | Global | US |
Key differences between PagerDuty and OnPage
- Pricing: PagerDuty starts at $10, while OnPage starts at $13.99 /User/Month.
- Deployment: PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
PagerDuty vs OnPage — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for scalable, automated incident management in complex IT environments.
- You need real-time, highly customizable alerting and scheduling automation.
- Your team consists of on-call engineers, SREs, or incident response specialists.
- You require seamless integration with diverse applications to enhance workflows.
- Your team is small and only needs simple alerting without complex features.
- You lack dedicated IT or DevOps personnel to manage the platform's complexity.
Best for reliable, easy-to-use incident alerts with minimal training needed.
- You need a simple, streamlined incident management tool for small to medium teams.
- Your team requires dependable, timely notifications integrated with user devices.
- You value responsive 24/7 customer support to quickly resolve issues.
- Your organization demands extensive customization of notification sounds and alert responses.
- You require highly granular alert routing and complex response workflows.
PagerDuty: Best for scalable, automated incident management in complex IT environments. OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed.
Description | PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty | OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do PagerDuty and OnPage Compare on Features?
Total Features | 6 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PagerDuty and OnPage on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
PagerDuty User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations. What buyers like
Common complaints
| Buyer sentiment Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Vodafone  Global Staffing Company  OVO Energy Powers Digital Transformation | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  3 Videos |  2 Videos |
Top Alternatives to PagerDuty and OnPage in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PagerDuty or OnPage?
- PagerDuty and OnPage are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Incident Management Software needs.
- Do PagerDuty and OnPage offer a free trial?
- Yes, both PagerDuty and OnPage offer a free trial.
- What is the starting price of PagerDuty vs OnPage?
- PagerDuty starts at $10. OnPage starts at $13.99 /User/Month.
- What are the top alternatives to PagerDuty?
- Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.
- What are the top alternatives to OnPage?
- Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.