Outreach vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM Comparison
Outreach
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between people from all over the world to bu…
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Individuals
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.4-star rating across 23,347 reviews.
Outreach vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — at a glance
| Feature | Outreach | Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.4 / 5 | 4.6 / 5 |
| Reviews | 6,504 | 23,347 | 294 |
| Starting price | Contact for pricing | $25 /user/month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business | Small Business |
| Category | Sales Engagement Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR, ISO 27001 | SOC 2 | — |
| Data residency | Global | Global | Global |
Key differences between Outreach and Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Outreach pricing is not publicly listed.
- Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Outreach does not.
- Target audience: Outreach is built for Large Enterprises and Medium Business, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Individuals and Large Enterprises.
- User satisfaction: Agentforce Sales (formerly Salesforce Sales Cloud) scores higher with a 4.4-star average.
- Deployment: Outreach supports SaaS/Web/Cloud; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Outreach vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for complex B2B sales teams needing customizable engagement workflows.
- You manage a mid-size to large tech or SaaS sales team requiring deep CRM integration.
- Your sales process demands highly personalized, real-time engagement sequences.
- You need a flexible platform with intuitive UI and strong customer support.
- Your company has a small or less mature sales team overwhelmed by complex tools.
- You require extensive third-party marketplace apps or connectors beyond core integrations.
Agentforce Sales (formerly Salesforce Sales Cloud)
Individuals, Large Enterprises, Medium Business
Small Business
Outreach typically suits Large Enterprises and Medium Business. Agentforce Sales (formerly Salesforce Sales Cloud) tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Outreach sales engagement software gives a sales force the right message, to the right person, in real time. Sales are made through people, the software helps drive engagement between ... Read More about Outreach | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 8.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | 50 to 5,000 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
- 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
- Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 5,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing starts at $165/month for Sales Cloud and scales quickly — companies under 50 employees often switch to HubSpot CRM (free tier) or Pipedrive ($14/month base)
- Requires custom development for industry-specific workflows — manufacturing and construction firms typically add Pipeliner or Zoho CRM for vertical-specific features
- API rate limits and connector gaps force teams to build middleware — companies relying on legacy ERP systems often run parallel instances of NetSuite or SAP
No alternatives guidance available yet.
Software Demo
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How do Outreach, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM Compare on Features?
Total Features | 13 Features | 19 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Outreach, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Outreach vs Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Outreach for its ease of use, customizable workflows, and strong customer support, though some find the feature set complex and the marketplace limited. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Adobe  Signal  Microsoft |  Vodafone  T-Mobile  BRP |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  7 Screenshots |  4 Screenshots |
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Videos |  5 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Outreach or Agentforce Sales (formerly Salesforce Sales Cloud)?
- Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Outreach and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
- Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Outreach does not.
- What is the starting price of Outreach vs Agentforce Sales (formerly Salesforce Sales Cloud)?
- Outreach starts at Contact for pricing. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
- What are the top alternatives to Outreach?
- Top alternatives to Outreach include AroundDeal, CrankWheel, ZoomInfo Engage, Salesforce, Highspot.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.