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OurPeople vs Text Request Comparison

Last updated:

OurPeople

4.5(23 reviews)

Starting at $1800 /year

  • Free Trial
  • Large Enterprises
  • Medium Business

OurPeople is a secure communication platform designed for organizations with frontline and deskless teams, making it easy to keep every employee informed and engaged. Built for industries like healthcare, retail, hospita…

Text Request

4.6(696 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Text Request leads on user satisfaction with a 4.6-star rating across 696 reviews.

OurPeople vs Text Request — at a glance

FeatureOurPeopleText Request
Rating4.5 / 54.6 / 5
Reviews23696
Starting price$1800 /year$59 /month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
Integrations6+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2SOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between OurPeople and Text Request

  • Pricing: OurPeople starts at $1800 /year, while Text Request starts at $59 /month.
  • Free trial: OurPeople offers a free trial; Text Request does not.
  • User satisfaction: Text Request scores higher with a 4.6-star average.
  • Deployment: OurPeople supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

OurPeople vs Text Request — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OurPeople - Business Instant Messaging Software
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Text Request - Business Instant Messaging Software
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Free PDF comparison

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OurPeople vs Text Request: Biggest differences

Start here before you go deeper into features.

OurPeople

Best for

Large Enterprises, Medium Business, Small Business

Text Request

Best for

Large Enterprises, Medium Business, Small Business

OurPeople typically suits Large Enterprises and Medium Business. Text Request tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

OurPeople is a secure communication platform designed for organizations with frontline and deskless teams, making it easy to keep every employee informed and engaged. Built for industries ... Read More about OurPeople

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Starts from $1800 , yearly
  • Starts from $59

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.48

(23)

4.62

(696)

Best Company Size

50–1,000 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OurPeople

  • Simplified Team Communication: Deliver secure updates, collect responses, and manage conversations in one familiar, easy-to-use platform.
  • Employee Engagement: Pulse surveys, milestone celebrations, and interactive checklists help create a more motivated and connected workforce.
  • Smooth HR Integration: Automatic syncing of employee records from HR systems reduces manual work and confirms data accuracy.
Best fit

Best fit

OurPeople

  • 50–1,000 Employees
  • Education, Retail, Healthcare, Hospitality, Nonprofits, Manufacturing
  • HR Managers, Operations Managers, Team Leaders, Internal Communications Specialists, Employee Engagement Coordinators
Watchouts

Reasons buyers look elsewhere

OurPeople

  • Some organizations prefer platforms with advanced project and task management capabilities not fully supported by OurPeople.
  • Users seeking broader third-party integrations beyond HR systems often opt for more versatile collaboration suites.
  • Enterprises with global, large-scale teams may find OurPeople less scalable compared to enterprise-grade communication tools.

Software Demo

Demo

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How do OurPeople and Text Request Compare on Features?

Total Features

13 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare OurPeople and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1800 , yearly
      • $59

      Pricing Plans

      • Not Available

      Pricing Page

      OurPeople pricing
      Text Request pricing

      OurPeople vs Text Request: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      OurPeople vs Text Request Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      OurPeople User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      25

      8

      0

      0

      0

      594

      153

      18

      4

      9

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 33 reviews, with strong overall satisfaction.

      What buyers like

      • OurPeople offers an intuitive communication platform that feels familiar, allowing employees to easily stay connected without extensive training or reliance on personal devices.
      • With features like pulse surveys, milestone celebrations, and interactive checklists, the platform enhances engagement and ensures that staff feel included and valued.
      • The built-in Hub acts as a digital intranet, where employees can quickly find posts, documents, and forms in one organized, searchable location.

      Common complaints

      • While strong in communication, OurPeople lacks advanced project management tools such as in-depth task tracking or resource allocation.
      • Compared to broader collaboration platforms, integrations beyond HR systems are limited, which may restrict organizations already reliant on other productivity tools.
      • Although effective for small to mid-sized teams, very large organizations with complex communication needs may find the platform less robust than enterprise-level alternatives.

      Buyer sentiment

      Buyer sentiment is very strong across 778 reviews, with consistently positive feedback.

      What buyers like

      • Versatile messaging solution
      • Secure payment requests
      • Desktop and mobile compatibility

      Common complaints

      • Limited advanced features
      • May require additional integrations
      • User interface could be improved

      Pros and Cons

      • OurPeople offers an intuitive communication platform that feels familiar, allowing employees to easily stay connected without extensive training or reliance on personal devices.

      • With features like pulse surveys, milestone celebrations, and interactive checklists, the platform enhances engagement and ensures that staff feel included and valued.

      • The built-in Hub acts as a digital intranet, where employees can quickly find posts, documents, and forms in one organized, searchable location.

      • While strong in communication, OurPeople lacks advanced project management tools such as in-depth task tracking or resource allocation.

      • Compared to broader collaboration platforms, integrations beyond HR systems are limited, which may restrict organizations already reliant on other productivity tools.

      • Facilitates secure transactions through messaging.

      • User-friendly interface for quick communication.

      • Integrates well with social media platforms.

      • May not scale well for larger organizations.

      • Limited advanced features compared to competitors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used OurPeople or Text Request? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      OurPeople and Text Request Customers

      Customers

      Tim Hortons

      Tim Hortons

      European Wax Center

      European Wax Center

      HBC

      HBC

      Mathnasium

      Mathnasium

      Nissan

      Nissan

      Farmers Insurance

      Farmers Insurance

      Media and Screenshots

      Screenshots

      OurPeople - Features

      3 Screenshots

      Group Message

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to OurPeople and Text Request in 2026

      Alternatives

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OurPeople or Text Request?
      Text Request edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OurPeople and Text Request offer a free trial?
      OurPeople offers a free trial. Text Request does not.
      What is the starting price of OurPeople vs Text Request?
      OurPeople starts at $1800 /year. Text Request starts at $59 /month.
      What are the top alternatives to OurPeople?
      Top alternatives to OurPeople include Bundeling, Confide, Quip, Axios HQ, Aritic Swarm.
      What are the top alternatives to Text Request?
      Top alternatives to Text Request include Bundeling, Socket.IO, PinChat, Softros LAN Messenger, imBee.