Text Request Review: Is It The Right Business Instant Messaging Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
HIPAAStarts from $59 / month
Mathnasium
Nissan
Farmers Insurance
Girl Scouts
Sylvan LearningTrusted by teams including Mathnasium
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Text Request?
Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large corporation, this platform scales to fit your needs. Beyond simple texting, it offers features like secure payment requests, streamlining transactions and eliminating the need for paper invoices. Additionally, businesses can link their Google and Facebook profiles, enabling them to request, monitor, and respond to reviews all from within Text Request. With integrations for various software and a robust API, it's more than just a texting service; it's a comprehensive tool for enhancing customer engagement. If you're a business professional seeking a more efficient way to connect with clients, Text Request might be your answer.
Pricing
Starts from $59 / month
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Text Request Software Demo
Text Request was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Text Request
- Team types
- Large Enterprises, Medium Business
Why teams choose Text Request
Facilitates secure transactions through messaging.
User-friendly interface for quick communication.
Integrates well with social media platforms.
Is Text Request right for you?
What buyers should know before shortlisting Text Request
Text Request is a versatile messaging platform that allows businesses to communicate effectively while also enabling secure transactions. Its focus on payment requests sets it apart, but it may lack some advanced features found in larger platforms.
Text Request pros and cons
- Text Request pros
Facilitates secure transactions through messaging.
User-friendly interface for quick communication.
Integrates well with social media platforms.
- Text Request cons
May not scale well for larger organizations.
Limited advanced features compared to competitors.
Ready to try it?
Get started with Text Request
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Text Request side-by-side with top Business Instant Messaging Software alternatives.
What is the pricing of Text Request?
Text Request Pricing Plans
Basic
$59
/month
2-Way Texting
Mass Texting
Payments
Message Templates
Unlimited Users
Show more +
Starter
$139
/month
All Basic Features
Scheduled Messages
Location Requests
Unlimited Keywords
SMS Chat
Show more +
Corporate
$279
/month
All Starter Features
Custom Merge
5 Dashboards (Text Lines)
Enterprise
$549
/month
All Corporate Features
API Access
10 Dashboards (Text Lines)
Weighing your options?
Not sure if Text Request fits your budget?
Text Request reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 778 reviews, with consistently positive feedback.
What buyers like
- Versatile messaging solution
- Secure payment requests
- Desktop and mobile compatibility
Common complaints
- Limited advanced features
- May require additional integrations
- User interface could be improved
Are you using Text Request?
What users are saying
BP
BRYCE POLLOCK
01/07/26
fast and easy
Needed sms for work and this was the most transparent and affordable service we found
CH
Christina Hinojosa
01/07/26
had issues with our payment options and…
had issues with our payment options and customer service was quick to resolve
ST
Sam Tulumello
01/07/26
onboarding call video chat
Carrie was pleasure to speak with! she made the work we had to complete a breeze!
BD
Billy Daubenmire
12/31/25
Easy onboarding
Easy onboarding. Helpful and friendly associates walked us through the process.
VV
Vikki Vignesh
12/27/25
Good very nice
Good very nice
MR
Michael Rawson
12/19/25
Kami made it easy
Kami was very attentive and made the transition process so simple and easy.
- See if Text Request fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Text Request?
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Team Management is a crucial aspect of any organization, as it involves coordinating and organizing the efforts of a group of individuals to…
Templates are pre-designed formats or layouts that are used as a starting point for creating various documents or designs. They serve as a f…
Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…
Text Request security and data handling
Key compliance certifications and security features for IT and security teams evaluating Text Request.
Certifications
Security features
Developer & data
Alternatives to Text Request
Text Request Customers
Mathnasium
Nissan
Farmers Insurance
Girl Scouts
Sylvan Learning
Scholastic
Two Men and A Truck
Servpro
Merry Maids
Molly Maids
Mr.Handyman
Fastsigns
Bin There Dump That
Text Request Support Options
Frequently Asked Questions About Text Request
Common questions buyers ask before choosing Text Request.
Text Request is a Business Instant Messaging Software. Text Request offers Chat (Messaging), Third-party Integration, Contact Management, Templates, Collaboration Tools and many more functionalities.
Buyers commonly note the following limitations of Text Request: May not scale well for larger organizations.; Limited advanced features compared to competitors.; User interface could be more intuitive..
Some top alternatives to Text Request includes Textable, Salesmsg, MOBtexting, MessageDesk and Textline.
Text Request offers Subscription pricing model
The starting price of Text Request is $59/month
Ready to try it?
Get started with Text Request
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
