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Text Request - Business Instant Messaging Software

Text Request Review: Is It The Right Business Instant Messaging Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2HIPAA
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Starts from $59 / month

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Trusted by many companies including Mathnasium

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What is Text Request?

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large corporation, this platform scales to fit your needs. Beyond simple texting, it offers features like secure payment requests, streamlining transactions and eliminating the need for paper invoices. Additionally, businesses can link their Google and Facebook profiles, enabling them to request, monitor, and respond to reviews all from within Text Request. With integrations for various software and a robust API, it's more than just a texting service; it's a comprehensive tool for enhancing customer engagement. If you're a business professional seeking a more efficient way to connect with clients, Text Request might be your answer.

Pricing

  • Starts from $59 / month

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Text Request Software Demo

Text Request was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Text Request

Team types
Large Enterprises, Medium Business

Why teams choose Text Request

  • Facilitates secure transactions through messaging.

  • User-friendly interface for quick communication.

  • Integrates well with social media platforms.

Is Text Request right for you?

What buyers should know before shortlisting Text Request

Text Request is a versatile messaging platform that allows businesses to communicate effectively while also enabling secure transactions. Its focus on payment requests sets it apart, but it may lack some advanced features found in larger platforms.

Pros and cons

Text Request pros and cons

  • Text Request pros
  • Facilitates secure transactions through messaging.

  • User-friendly interface for quick communication.

  • Integrates well with social media platforms.

  • Text Request cons
  • May not scale well for larger organizations.

  • Limited advanced features compared to competitors.

4.5/5 rating
759 verified reviews
From $59

Ready to try it?

Get started with Text Request

Connect with the team for a personalised demo.

See Plans & Pricing

Still comparing?

See how it stacks up

Compare Text Request side-by-side with top Business Instant Messaging Software alternatives.

Textable
Salesmsg
MOBtexting
+6 more
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Text Request reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

What buyers like

  • Versatile messaging solution
  • Secure payment requests
  • Desktop and mobile compatibility

Common complaints

  • Limited advanced features
  • May require additional integrations
  • User interface could be improved

4.5

Very Good

Based on 190 ratings & 759 reviews

Rating Distribution

Excellent

(575)

Very Good

(153)

Good

(18)

Poor

(4)

Poor

(9)

What users are saying

K

Krystina

11/21/24

5 out of 5

Text Request is the best texting program!

Text request is helpful with keeping my teams messages organized! It is a quick and effective way for us to communicate with our clients. Text ...

Read more

M

Micah

11/21/24

5 out of 5

My experience with Text RequesStreamlined Communication and Excellent Support with Text Requestt has…

My experience with Text Request has been great due to its user-friendly interface and excellent customer support. The company excels at providing ...

Read more

C

CC

11/20/24

4 out of 5

User friendly

User friendly, easy to use - good dashboard and easy to navigate.

MO

Mathnasium of South Westminste

11/18/24

5 out of 5

Great Business Texting Vendor

Text Request makes communicating with customers and prospective customers streamlined. We have seen a higher response rate and quicker response times ...

Read more

K

Kelly

11/15/24

5 out of 5

Responsive to my request for help.

I am not a techy person at all, but they walked me through the whole process and made it easy!

C

Cheryl

11/10/24

5 out of 5

Best way to reach our clients

Best way to reach our clients. Response is much better than email communication. Highly recommend.

Security & Compliance

Text Request security and data handling

Key compliance certifications and security features for IT and security teams evaluating Text Request.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Text Request Customers

Mathnasium-logo

Mathnasium

Nissan-logo

Nissan

Farmers Insurance-logo

Farmers Insurance

Girl Scouts-logo

Girl Scouts

Sylvan Learning-logo

Sylvan Learning

Scholastic-logo

Scholastic

Two Men and A Truck-logo

Two Men and A Truck

Servpro-logo

Servpro

Merry Maids-logo

Merry Maids

Molly Maids-logo

Molly Maids

Mr.Handyman-logo

Mr.Handyman

Fastsigns-logo

Fastsigns

Bin There Dump That-logo

Bin There Dump That

Help & Contact

Text Request Support Options

Customer ServiceOnline
LocationChattanooga, Tennessee

Frequently Asked Questions About Text Request

Common questions buyers ask before choosing Text Request.

Buyers commonly note the following limitations of Text Request: May not scale well for larger organizations.; Limited advanced features compared to competitors.; User interface could be more intuitive..

Some top alternatives to Text Request includes Textable, Salesmsg, MOBtexting, MessageDesk and Textline.

Text Request offers Subscription pricing model

We don't have information regarding integrations of the Text Request as of now.

The starting price of Text Request is $59/month

Ready to try it?

Get started with Text Request

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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