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Compare OTRS vs ReadyDesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

OTRS - Help Desk Software

OTRS

(1)
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ReadyDesk - Help Desk Software

ReadyDesk

(4)
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Overview
Affiliate Disclosure

Description

OTRS is a help desk software that simplifies the whole help desk procedure and transforms it into a convenient and efficient process. It enables users to create various types of tickets or ... Read More

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.7/10

8.3/10

User Ratings

2.5

(93)

1.8

(2)
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Software Demo

Demo

ReadyDesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

14 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Pageotrs pricingreadydesk pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          2.5

          (based on 93 reviews)

          1.8

          (based on 2 reviews)
          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          0

          Very Good

          1

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers
          bemol

          bemol

          Polk County

          Polk County

          Salvagnini

          Salvagnini

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard screenshot

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          No videos available.

          Alternatives

          Alternatives
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither OTRS nor ReadyDesk offers a free trial.

          OTRS is designed for Large Enterprises, Medium Business and Small Business.

          ReadyDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ReadyDesk begins at $9/Month, while pricing details for OTRS are unavailable.

          Some top alternatives to OTRS includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, ReadyDesk, HelpdeskEddy, HESK, BoldDesk and ServiceNow Customer Service Management.

          Some top alternatives to ReadyDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, ProProfs Help Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Sitehelpdesk, LabiDesk, HESK and Help Desk Premier.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA