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Opsgenie vs Squzy vs Rootly Comparison

Last updated:

Opsgenie

4.5(213 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…

Squzy

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Squzy is an incident management software for small and medium businesses. The smart, simple and cheap solution for business that need a tool to manage incidents: fires, floods, healthcare emergencies, burglaries, etc. It…

Rootly

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…

Opsgenie leads on user satisfaction with a 4.5-star rating across 213 reviews.

Opsgenie vs Squzy vs Rootly — at a glance

FeatureOpsgenieSquzyRootly
Rating4.5 / 5
Reviews213
Starting price$9 /User/MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPRSOC 2, GDPR
Data residencyGlobalUSUS

Key differences between Opsgenie and Squzy

  • Pricing: Opsgenie starts at $9 /User/Month. Squzy pricing is not publicly listed.
  • Free trial: Opsgenie offers a free trial; Squzy does not.
  • Target audience: Opsgenie is built for Large Enterprises and Medium Business, while Squzy targets Individuals and Large Enterprises.
  • Deployment: Opsgenie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Squzy supports SaaS/Web/Cloud.

Compare Opsgenie vs Squzy vs Rootly — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opsgenie - Incident Management Software
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Talk to an expert
Squzy - Incident Management Software
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Talk to an expert
Rootly - Incident Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Opsgenie

Best for customizable, automated incident alerting and on-call scheduling.

Choose if
  • You need highly customizable alerting with multi-channel notifications (SMS, call, email).
  • Your team requires automated incident workflows to reduce manual alert management.
  • You have dedicated on-call engineers or SREs in mid to large-sized organizations.
Consider alternatives if
  • Your team lacks dedicated incident response roles or is new to incident management.
  • You require extensive third-party app integrations and a large marketplace ecosystem.

Squzy

Best for

Individuals, Large Enterprises, Medium Business

Rootly

Best for Slack-integrated, automated incident response with customizable workflows.

Choose if
  • You need seamless PagerDuty and Slack integration for incident alerts.
  • Your team requires automated, rapid involvement of relevant responders.
  • You want flexible, customizable incident management workflows within Slack.
Consider alternatives if
  • Your organization does not use Slack or PagerDuty tools.
  • You prefer simple alerting without complex workflow configurations.

Opsgenie typically suits Large Enterprises and Medium Business. Squzy tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie

Squzy is an incident management software for small and medium businesses. The smart, simple and cheap solution for business that need a tool to manage incidents: fires, floods, healthcare ... Read More about Squzy

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

7.6/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Squzy has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Rootly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Opsgenie, Squzy and Rootly Compare on Features?

Total Features

6 Features

6 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
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Compare Opsgenie, Squzy and Rootly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • Up to 5 users

          • Number of Alerts: Unlimited

          • E-mail Notifications: Unlimited

          Show more +

        • Essentials

          • Includes Free Plan features, plus

          • SMS/Voice Notifications (US & Canada): # of users x100

          • SMS/Voice Notifications (International): # of users x25

          Show more +

        • Standard

          • Includes Essentials Plan features, plus

          • SMS/Voice Notifications (US & Canada): Unlimited

          • SMS/Voice Notifications (International): Unlimited

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Opsgenie pricing

        Pricing information not available

        Rootly pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        Opsgenie vs Squzy User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        99

        22

        1

        1

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially.

        What buyers like

        • Ease of use
        • Automation of incident processes
        • Customizable notifications

        Common complaints

        • Complexity for new users
        • Limited marketplace apps/connectors

        What buyers like

        • Affordable pricing
        • User-friendly interface
        • Quick incident resolution

        Common complaints

        • Limited advanced features
        • Not suitable for large enterprises
        • Basic reporting capabilities

        Buyer sentiment

        Insufficient user reviews available to determine overall sentiment.

        What buyers like

        • Integration with Slack
        • Automation of incident response
        • Workflow customization

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        Pros and Cons

        • Automates incident processes to ensure correct alert management without manual intervention

        • Customizable on-call scheduling with notifications via SMS, call, and email

        • Integrations with various platforms enabling custom notification strategies and alarm analysis

        • Steep learning curve for newcomers due to feature richness and customization complexity

        • Limited availability of advanced apps and connectors in the marketplace

        • Cost-effective for smaller teams

        • Easy to use with minimal training

        • Quick setup and deployment

        • Limited scalability for larger teams

        • Basic functionality may not meet all needs

        • Seamless integration with Slack and PagerDuty

        • Automated involvement of relevant teams within seconds

        • Customizable workflow templates for incident management

        • Pricing details are not publicly available

        • Limited information on user ratings and feedback

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Looker

        Looker

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Announcement

        4 Screenshots

        Squzy screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Opsgenie or Squzy?
        Opsgenie edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Opsgenie and Squzy offer a free trial?
        Opsgenie offers a free trial. Squzy does not.
        What is the starting price of Opsgenie vs Squzy?
        Opsgenie starts at $9 /User/Month. Squzy starts at Contact for pricing.
        What are the top alternatives to Opsgenie?
        Top alternatives to Opsgenie include Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr.
        What are the top alternatives to Squzy?
        Top alternatives to Squzy include Freshservice, PagerDuty, YetiCloud, Amixr, AlertOps.

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