Opsgenie vs OnPage vs Incident.io Comparison
Opsgenie
Starting at $9 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…
OnPage
Starting at $13.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…
Incident.io
Starting at $16 /User/Month
- Large Enterprises
- Medium Business
Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business operations, from infrastructure o…
Opsgenie vs OnPage vs Incident.io — at a glance
| Feature | Opsgenie | OnPage | Incident.io |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 | 4.8 / 5 |
| Reviews | 213 | 308 | 22 |
| Starting price | $9 /User/Month | $13.99 /User/Month | $16 /User/Month |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR | SOC 2, GDPR |
| Data residency | Global | US | US |
Key differences between Opsgenie and OnPage
- Pricing: Opsgenie starts at $9 /User/Month, while OnPage starts at $13.99 /User/Month.
- Deployment: Opsgenie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Opsgenie vs OnPage vs Incident.io — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for customizable, automated incident alerting and on-call scheduling.
- You need highly customizable alerting with multi-channel notifications (SMS, call, email).
- Your team requires automated incident workflows to reduce manual alert management.
- You have dedicated on-call engineers or SREs in mid to large-sized organizations.
- Your team lacks dedicated incident response roles or is new to incident management.
- You require extensive third-party app integrations and a large marketplace ecosystem.
Best for reliable, easy-to-use incident alerts with minimal training needed.
- You need a simple, streamlined incident management tool for small to medium teams.
- Your team requires dependable, timely notifications integrated with user devices.
- You value responsive 24/7 customer support to quickly resolve issues.
- Your organization demands extensive customization of notification sounds and alert responses.
- You require highly granular alert routing and complex response workflows.
Best for Slack-centric teams needing simple, scalable incident response automation.
- Your organization relies heavily on Slack for team communication and collaboration.
- You need a low-complexity, rapid setup incident management tool for growing tech teams.
- You want to automate manual incident response tasks to improve operational efficiency.
- Your team requires highly customizable or advanced incident management workflows.
- You need integrations beyond Slack or a broader marketplace of add-ons.
Opsgenie: Best for customizable, automated incident alerting and on-call scheduling. OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed.
Description | Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie | OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage | Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More about Incident.io |
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Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 8.9/10 | 7.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Opsgenie, OnPage and Incident.io Compare on Features?
Total Features | 6 Features | 15 Features | 5 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Opsgenie, OnPage and Incident.io on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US | 🇺🇸 US |
Opsgenie vs OnPage User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially. What buyers like
Common complaints
| Buyer sentiment Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches. What buyers like
Common complaints
| Buyer sentiment Users highly value Incident.io for its Slack integration, ease of use, and automation capabilities, though some desire more advanced features and customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Looker | No Customers information available. |  Trainline  Loom  dbt Labs |
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Media and Screenshots
Screenshots |  4 Screenshots |  3 Screenshots |  4 Screenshots |
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Videos |  4 Videos |  2 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Opsgenie or OnPage?
- Opsgenie and OnPage are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Incident Management Software needs.
- Do Opsgenie and OnPage offer a free trial?
- Yes, both Opsgenie and OnPage offer a free trial.
- What is the starting price of Opsgenie vs OnPage?
- Opsgenie starts at $9 /User/Month. OnPage starts at $13.99 /User/Month.
- What are the top alternatives to Opsgenie?
- Top alternatives to Opsgenie include Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr.
- What are the top alternatives to OnPage?
- Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.