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Opertivo vs Kaseya BMS vs Bigin by Zoho CRM Comparison

Last updated:

Opertivo

Starting at $39.99 /User/Month

  • Free Trial
  • Small Business
  • Startups

Opertivo is a comprehensive operations management solution designed for small-business owners, entrepreneurs, and startups. Maximize productivity and focus your attention on vital business efforts with this tool. Take co…

Kaseya BMS

3.8(45 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with all service or ticket requests q…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Kaseya BMS leads on user satisfaction with a 3.8-star rating across 45 reviews.

Opertivo vs Kaseya BMS vs Bigin by Zoho CRM — at a glance

FeatureOpertivoKaseya BMSBigin by Zoho CRM
Rating3.8 / 54.3 / 5
Reviews45119
Starting price$39.99 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forSmall Business, StartupsLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryBusiness Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Opertivo and Kaseya BMS

  • Pricing: Opertivo starts at $39.99 /User/Month. Kaseya BMS pricing is not publicly listed.
  • Free trial: Opertivo offers a free trial; Kaseya BMS does not.
  • Target audience: Opertivo is built for Small Business and Startups, while Kaseya BMS targets Large Enterprises and Medium Business.

Compare Opertivo vs Kaseya BMS vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opertivo - Business Management Software
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Talk to an expert
Kaseya BMS - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Opertivo

Best for

Small Business, Startups

Kaseya BMS

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Opertivo typically suits Small Business and Startups. Kaseya BMS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Opertivo is a comprehensive operations management solution designed for small-business owners, entrepreneurs, and startups. Maximize productivity and focus your attention on vital business ... Read More about Opertivo

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More about Kaseya BMS

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $39.99 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

7.5/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.8

(45)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Opertivo has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Opertivo, Kaseya BMS and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

5 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Opertivo, Kaseya BMS and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39.99 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          • Task Manager

          • Client Manager

          • Case Matter Manager

          Show more +

        • Premium Firm

          • Business Dashboard

          • Expense Tracking

          • Time Tracking

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Opertivo pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Opertivo vs Kaseya BMS User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        31

        7

        4

        1

        10

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Comprehensive operations management
        • Task and schedule control
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require setup time
        • Not suitable for large enterprises

        Buyer sentiment

        Buyer sentiment is mixed to positive across 53 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.
        • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.
        • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

        Common complaints

        • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.
        • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.
        • Limited transparency in sales and feature promises, leading to customer dissatisfaction with unmet expectations.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Opertivo helps users streamline operations and improve productivity.

        • Its user-friendly design makes it accessible for all skill levels.

        • The platform offers comprehensive features for managing tasks and projects.

        • Advanced features may be lacking for larger businesses.

        • Setup time may be required to fully utilize the platform.

        • Simplifies complex service management tasks.

        • User-friendly design enhances team productivity.

        • Automates billing to save time.

        • Customization options may be limited.

        • Not ideal for businesses outside IT.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Baroan

        Baroan

        Vivonet

        Vivonet

        Method Group

        Method Group

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Kaseya BMS screenshot

        4 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Opertivo or Kaseya BMS?
        Kaseya BMS edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Opertivo and Kaseya BMS offer a free trial?
        Opertivo offers a free trial. Kaseya BMS does not.
        What is the starting price of Opertivo vs Kaseya BMS?
        Opertivo starts at $39.99 /User/Month. Kaseya BMS starts at Contact for pricing.
        What are the top alternatives to Opertivo?
        Top alternatives to Opertivo include Bitrix24, Dolibarr ERP CRM, HoneyBook, vCita, Scoro.
        What are the top alternatives to Kaseya BMS?
        Top alternatives to Kaseya BMS include Bigin by Zoho CRM, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM.

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