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OpenPhone vs RingCentral Contact Center Comparison

Last updated:

OpenPhone

4.6(1,816 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

View PricingRead Reviews

RingCentral Contact Center

4.0(50 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an accou…

View PricingRead Reviews

OpenPhone leads on user satisfaction with a 4.6-star rating across 1,816 reviews.

OpenPhone vs RingCentral Contact Center — at a glance

FeatureOpenPhoneRingCentral Contact Center
Rating4.6 / 54.0 / 5
Reviews1,81650
Starting price$10 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryVoIP ProvidersAuto Dialer Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API—Available
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between OpenPhone and RingCentral Contact Center

  • Pricing: OpenPhone starts at $10 /User/Month. RingCentral Contact Center pricing is not publicly listed.
  • Free trial: OpenPhone offers a free trial; RingCentral Contact Center does not.
  • Target audience: OpenPhone is built for Large Enterprises and Medium Business, while RingCentral Contact Center targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: OpenPhone scores higher with a 4.6-star average.
  • Deployment: OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; RingCentral Contact Center supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

OpenPhone vs RingCentral Contact Center — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

OpenPhone - New SaaS Software

OpenPhone

(2093)
Talk to an expert
Talk to an expert
RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

(50)
Talk to an expert
Talk to an expert

Free PDF comparison

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  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

RingCentral Contact Center

Best for small to mid-sized remote contact centers needing flexible, multi-device calling.

Choose if
  • You operate a small or medium contact center with 1-500 employees.
  • Your team requires easy remote accessibility and multi-device calling capabilities.
  • You need customizable call features like IVR, call recording, and skillset management.
Consider alternatives if
  • Your enterprise demands highly reliable, dropout-free call quality.
  • You rely heavily on advanced, fully functional mobile app features for your team.

OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems. RingCentral Contact Center: Best for small to mid-sized remote contact centers needing flexible, multi-device calling.

Description

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More about RingCentral Contact Center

Entry Level Pricing

  • Starts from $10
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.62

(1816)

4.03

(50)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do OpenPhone and RingCentral Contact Center Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare OpenPhone and RingCentral Contact Center on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      OpenPhone pricing
      RingCentral Contact Center pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      —
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      OpenPhone User Reviews & Rating Comparison

      User Ratings

      4.62

      (based on 1816 reviews)

      4.03

      (based on 50 reviews)

      Rating Distribution

      1775

      182

      42

      10

      84

      27

      10

      8

      4

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Buyer sentiment

      Users generally appreciate the platform's ease of use and remote connectivity, though call quality and mobile app limitations are common concerns.

      What buyers like

      • Ease of use
      • Remote accessibility
      • Integration capabilities

      Common complaints

      • Call quality issues
      • Mobile app limitations

      Pros and Cons

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      • Seamless integration with platforms like JobDiva

      • Easy remote accessibility and multi-device calling

      • Customizable features including call recording and communication options

      • Inconsistent call quality with occasional dropouts

      • Complex features such as call transfers can be challenging

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used OpenPhone or RingCentral Contact Center? Tell buyers what actually differs.

      Review OpenPhoneReview RingCentral Contact Center

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to OpenPhone and RingCentral Contact Center in 2026

      Alternatives

      Dialpad Talk - VoIP Providers
      Dialpad Talk

      4.53

      RingCentral Office - VoIP Providers
      RingCentral Office

      3.76

      Vonage Business - VoIP Providers
      Vonage Business

      4.61

      Dialer360 - Call Center Software
      Dialer360

      4

      uContact - Call Center Software
      uContact

      4.71

      HoduCC - Call Center Software
      HoduCC

      3.5

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OpenPhone or RingCentral Contact Center?
      OpenPhone edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OpenPhone and RingCentral Contact Center offer a free trial?
      OpenPhone offers a free trial. RingCentral Contact Center does not.
      What is the starting price of OpenPhone vs RingCentral Contact Center?
      OpenPhone starts at $10 /User/Month. RingCentral Contact Center starts at Contact for pricing.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.
      What are the top alternatives to RingCentral Contact Center?
      Top alternatives to RingCentral Contact Center include Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer.