NinjaOne vs PROMYS vs Bigin by Zoho CRM Comparison
NinjaOne
Starting at $1.50 /user/month
- Free Trial
- Large Enterprises
- Medium Business
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…
PROMYS
Starting at Contact for pricing
- Large Enterprises
- Medium Business
PROMYS is a complete customer relationship management (CRM) solution designed specifically for the staffing industry. PROMYS enables staffing companies to track prospects & opportunities, manage contacts and submit quote…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.
NinjaOne vs PROMYS vs Bigin by Zoho CRM — at a glance
| Feature | NinjaOne | PROMYS | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.7 / 5 | — | 4.6 / 5 |
| Reviews | 423 | — | 294 |
| Starting price | $1.50 /user/month | Contact for pricing | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Remote Monitoring and Management Software | CRM Software | CRM Software |
| Integrations | 11+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2 | — |
| Data residency | Global | US | Global |
Key differences between NinjaOne and PROMYS
- Pricing: NinjaOne starts at $1.50 /user/month. PROMYS pricing is not publicly listed.
- Free trial: NinjaOne offers a free trial; PROMYS does not.
- Deployment: NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; PROMYS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare NinjaOne vs PROMYS vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for scalable, automated endpoint management in SMB and MSP environments.
- You need streamlined endpoint and IT infrastructure management from one dashboard.
- You want effective automation to reduce manual IT workload and increase productivity.
- You value free, unlimited onboarding, training, and customer support.
- Your environment relies heavily on Linux infrastructure requiring deep platform support.
- You require extensive integrations with a wide variety of third-party software.
Large Enterprises, Medium Business, Small Business
Small Business
NinjaOne typically suits Large Enterprises and Medium Business. PROMYS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne | PROMYS is a complete customer relationship management (CRM) solution designed specifically for the staffing industry. PROMYS enables staffing companies to track prospects & opportunities, ... Read More about PROMYS | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 8.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-500 employeesMedium Business | — | — |
Try for Free | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
- Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
- Proactive Monitoring & Alerting: Using real-time data and alerting, NinjaOne lets users detect and address potential issues before they affect operations, reducing downtime and improving overall productivity.
No key benefits available yet.
No key benefits available yet.
Best fit
- 1 to 500 employees
- IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
- IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
- Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
- Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do NinjaOne, PROMYS and Bigin by Zoho CRM Compare on Features?
Total Features | 44 Features | 7 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Try for Free | Get Quote |
Compare NinjaOne, PROMYS and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Platforms Supported |
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API Support |
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Try for Free | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
NinjaOne vs PROMYS User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  SiriusXM  Nissan  Time | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  4 Screenshots |  8 Screenshots |
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Videos |  5 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, NinjaOne or PROMYS?
- NinjaOne edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do NinjaOne and PROMYS offer a free trial?
- NinjaOne offers a free trial. PROMYS does not.
- What is the starting price of NinjaOne vs PROMYS?
- NinjaOne starts at $1.50 /user/month. PROMYS starts at Contact for pricing.
- What are the top alternatives to NinjaOne?
- Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.
- What are the top alternatives to PROMYS?
- Top alternatives to PROMYS include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.