NinjaOne vs PROMYS vs Bigin by Zoho CRM vs Creatio CRM Comparison
NinjaOne
Starting at $1.50 /user/month
- Free Trial
- Large Enterprises
- Medium Business
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…
PROMYS
Starting at Contact for pricing
- Large Enterprises
- Medium Business
PROMYS is a complete customer relationship management (CRM) solution designed specifically for the staffing industry. PROMYS enables staffing companies to track prospects & opportunities, manage contacts and submit quote…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
NinjaOne leads on user satisfaction with a 4.8-star rating across 877 reviews.
NinjaOne vs PROMYS vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | NinjaOne | PROMYS | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 | 4.6 / 5 | — |
| Reviews | 877 | 15 | 243 | — |
| Starting price | $1.50 /user/month | Contact for pricing | $7 /User/Month | $40 /user/month |
| Free trial | Yes | No | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | Remote Monitoring and Management Software | CRM Software | CRM Software | CRM Software |
| Integrations | 11+ apps | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | US | Global | United States, United Kingdom, Australia, European Union |
Key differences between NinjaOne and PROMYS
- Pricing: NinjaOne starts at $1.50 /user/month. PROMYS pricing is not publicly listed.
- Free trial: NinjaOne offers a free trial; PROMYS does not.
- User satisfaction: NinjaOne scores higher with a 4.8-star average.
- Deployment: NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; PROMYS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare NinjaOne vs PROMYS vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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NinjaOne, PROMYS, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best for scalable, automated endpoint management in SMB and MSP environments.
- You need streamlined endpoint and IT infrastructure management from one dashboard.
- You want effective automation to reduce manual IT workload and increase productivity.
- You value free, unlimited onboarding, training, and customer support.
- Your environment relies heavily on Linux infrastructure requiring deep platform support.
- You require extensive integrations with a wide variety of third-party software.
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
NinjaOne typically suits Large Enterprises and Medium Business. PROMYS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne | PROMYS is a complete customer relationship management (CRM) solution designed specifically for the staffing industry. PROMYS enables staffing companies to track prospects & opportunities, ... Read More about PROMYS | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | Not Available | 8.1/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 1-500 employeesMedium Business | — | — | 50–10,000+ employees |
Try for Free | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
- Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
- Proactive Monitoring & Alerting: Using real-time data and alerting, NinjaOne lets users detect and address potential issues before they affect operations, reducing downtime and improving overall productivity.
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 1 to 500 employees
- IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
- IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
- Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
- Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
Software Demo
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How do NinjaOne, PROMYS, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 44 Features | 7 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Try for Free | Get Quote |
Compare NinjaOne, PROMYS, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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NinjaOne, PROMYS, Bigin by Zoho CRM vs Creatio CRM: Other Details
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Try for Free | Get help choosing |
NinjaOne, PROMYS, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
NinjaOne vs PROMYS vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 15 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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NinjaOne, PROMYS, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  SiriusXM  Nissan  Time | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  4 Screenshots |  8 Screenshots |
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Videos |  5 Videos |  1 Videos |
Alternatives to NinjaOne, PROMYS, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, NinjaOne or PROMYS?
- NinjaOne edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do NinjaOne and PROMYS offer a free trial?
- NinjaOne offers a free trial. PROMYS does not.
- What is the starting price of NinjaOne vs PROMYS?
- NinjaOne starts at $1.50 /user/month. PROMYS starts at Contact for pricing.
- What are the top alternatives to NinjaOne?
- Top alternatives to NinjaOne include ManageEngine RMM Central, Syncro, Datto RMM, ITarian RMM, SolarWinds N-central.
- What are the top alternatives to PROMYS?
- Top alternatives to PROMYS include Bigin by Zoho CRM, Creatio CRM, Ivinex, Upsales CRM, Efficy CRM.