Nimble vs Freshservice - Which CRM Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Nimble (296) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Starts from $24.90 , Billed Yearly	Starts from $19 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.3/10	Not Available
User Ratings	4.6 (2724)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo

How do Nimble and Freshservice Compare on Features?

Total Features	10 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

What Do Nimble and Freshservice Cost?

Pricing Option
Starting From	$24.90 , Billed Yearly	$19 , Billed Yearly
Pricing Plans	Nimble Business Get Started Unified Message Inbox Contact Management Calendar Sync Show more +	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Nimble User Reviews & Rating Comparison

User Ratings	4.6 (based on 2724 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 238 Very Good 51 Good 4 Poor 1 Terible 2	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	Nimble CRM has emerged as a highly regarded and versatile tool that streamlines contact and relationship management for both individuals and businesses. Its standout feature is its seamless ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Nimble Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease. Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup. Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts. Robust email features, including tracking, template emails, and seamless integration with platforms like Outlook. Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs. Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users.	Pros and Cons of Freshservice
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	sell more now Adroit The Digital Gal	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots
Videos	4 Videos	4 Videos

Top Alternatives to Nimble and Freshservice in 2025

Alternatives	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Nimble and Freshservice offer a Free Trial.

Nimble is designed for Freelancers, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Nimble Starts at $24.90/User/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

Some top alternatives to Nimble includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Agile CRM, Teamwork CRM, Team365, Gro CRM, GoCRM, SimpleCRM, Simply CRM, CRM.me, iGlobe CRM Office 365 and CRM.io by 500apps.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Nimble vs Freshservice - Which CRM Software Platform Is Better in July 2025?

Nimble

Freshservice

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Nimble and Freshservice Compare on Features?

Total Features

Unique Features

What Do Nimble and Freshservice Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Nimble User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Nimble

Pros and Cons of Freshservice

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Nimble and Freshservice in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure