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New Relic Alerts vs Pingability Comparison

Last updated:

New Relic Alerts

4.3(14 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow…

Pingability

Starting at $9.95 /Month

  • Large Enterprises
  • Medium Business

Pingability is an IT alerting software that notifies the users about outage, software patch needed and other items of interest. It is available under GNU General Public License and free of cost. Pingability has a LDAP ba…

New Relic Alerts leads on user satisfaction with a 4.3-star rating across 14 reviews.

SpotSaaS Analysis

New Relic AlertsPingability

The core difference between New Relic Alerts and Pingability lies in New Relic's focus on detailed, customizable performance monitoring for tech teams, while Pingability offers open-source IT alerting with LDAP integration suitable for medium to large enterprises. New Relic is ideal for teams needing in-depth performance metrics, whereas Pingability is best for organizations seeking real-time outage alerts with existing directory service integration.

- Best for mid-sized tech teams needing detailed monitoring - Provides customizable real-time alerts - Ideal for DevOps and IT operations roles - Focuses on performance metrics down to code level - Tailored alert thresholds for specific applications - Suitable for companies with 50-5,000 employees

- Open-source IT alerting solution - Integrates seamlessly with LDAP directory services - Designed for medium to large enterprises - Supports customizable alerting rules - Ideal for IT managers and system administrators - Priced at $9.95 per month

New Relic Alerts vs Pingability — at a glance

FeatureNew Relic AlertsPingability
Rating4.3 / 5
Reviews14
Starting priceContact for pricing$9.95 /Month
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIT Alerting SoftwareIT Alerting Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between New Relic Alerts and Pingability

  • Pricing: Pingability starts at $9.95 /Month. New Relic Alerts pricing is not publicly listed.
  • Target audience: New Relic Alerts is built for Individuals and Large Enterprises, while Pingability targets Large Enterprises and Medium Business.
  • Deployment: New Relic Alerts supports SaaS/Web/Cloud; Pingability supports SaaS/Web/Cloud.

New Relic Alerts vs Pingability — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most IT Alerting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic Alerts - IT Alerting Software
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Pingability - IT Alerting Software
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Biggest differences

Start here before you go deeper into features.

New Relic Alerts

Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Choose if
  • You need deep performance metrics down to code and transaction level for root cause analysis.
  • Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
  • You want seamless integration with existing DevOps workflows and communication tools.
Consider alternatives if
  • Your organization has a very limited budget and cannot accommodate higher pricing.
  • You require extensive third-party integrations beyond what New Relic currently offers.

Pingability

Open-source IT alerting with LDAP integration for medium to large enterprises.

Choose if
  • You need real-time outage alerts integrated with existing LDAP directory services.
  • Your team requires flexible, customizable alerting rules across multiple notification channels.
  • You prefer a free, open-source solution under GNU General Public License.
Consider alternatives if
  • Your organization lacks an LDAP directory infrastructure for integration.
  • You require advanced enterprise-grade alerting with extensive third-party integrations and vendor support.

New Relic Alerts: Best for detailed, customizable real-time monitoring in mid-sized tech teams. Pingability: Open-source IT alerting with LDAP integration for medium to large enterprises.

Description

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, ... Read More about New Relic Alerts

Pingability is an IT alerting software that notifies the users about outage, software patch needed and other items of interest. It is available under GNU General Public License and free of ... Read More about Pingability

Entry Level Pricing

  • Not Available
  • Starts from $9.95

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(14)

Best Company Size

50-500 employees501-5,000 employees
50-500 employeesMedium to large enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

New Relic Alerts

  • Proactive Monitoring: With New Relic Alerts, we can stay ahead of potential issues. The system notifies us before a minor glitch turns into a significant problem, allowing our team to act swiftly and maintain service reliability.
  • Customizable Thresholds: We appreciate the flexibility of setting tailored alerts based on our unique metrics. This means we can focus on what's truly important for our specific applications and infrastructure without drowning in unnecessary notifications.
  • Integrated Collaboration: New Relic Alerts seamlessly integrates with our existing workflows and communication tools. This ensures that when an alert is triggered, everyone involved—from developers to executives—can collaborate effectively to resolve the issue.

Pingability

  • Real-Time Monitoring: With Pingability, you can stay ahead of potential issues. It continuously monitors your website's uptime and performance, ensuring you receive instant alerts if something goes awry—so you can act swiftly to mitigate downtime.
  • User-Friendly Dashboard: Our intuitive interface makes it easy for managers and administrators alike to track website performance metrics at a glance. You’ll appreciate how straightforward it is to navigate, helping you make informed decisions without getting lost in technical jargon.
  • Customizable Alerts: Tailor notifications to suit your unique needs. Whether you prefer email updates or SMS alerts, Pingability ensures that you're always in the loop about your website’s status, allowing you to focus on strategic initiatives instead of firefighting.
Best fit

Best fit

New Relic Alerts

  • 50-5,000 employees
  • Martech, Fintech, SaaS, IT Services, Consulting
  • DevOps Engineers, Site Reliability Engineers, Software Developers, IT Operations Managers, Product Managers

Pingability

  • 50 to 500 employees
  • SaaS, IT Services, E-commerce, Web Development, and Digital Marketing
  • IT Managers, System Administrators, DevOps Engineers, and Network Operations Center (NOC) Technicians
Watchouts

Reasons buyers look elsewhere

New Relic Alerts

  • Users may seek alternatives to New Relic Alerts due to high costs, especially for smaller teams or startups with limited budgets that require effective monitoring without the hefty price tag.
  • Some teams may find New Relic's interface complex or overwhelming, prompting a search for simpler, more intuitive alerting solutions that enhance user experience and ease of use.
  • Organizations with specific compliance or data privacy needs might look for alternatives that offer better control over data handling and storage, ensuring they meet industry regulations.

Pingability

  • Users may seek alternatives to Pingability if they require more advanced features, such as detailed analytics or customizable alerts, which might not be fully addressed by Pingability's offerings.
  • Budget constraints can prompt users to explore other options that provide similar monitoring services at a lower cost, ensuring they stay within their financial limits while still receiving essential functionalities.
  • Some users might look for alternatives if they find Pingability's user interface less intuitive or harder to navigate, preferring solutions that offer a more user-friendly experience for easier access to key metrics.

Software Demo

Demo

No software demo available

Pingability has not given any software demo yet

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare New Relic Alerts and Pingability on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $9.95

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      New Relic Alerts User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      9

      4

      0

      1

      0

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity.

      What buyers like

      • Ease of use
      • Detailed performance insights
      • Effective alerting

      Common complaints

      • Pricing concerns
      • Initial UI complexity

      Buyer sentiment

      Insufficient user reviews available to determine overall buyer sentiment.

      What buyers like

      • Real-time monitoring
      • Customizable alerts
      • LDAP integration

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Proactive monitoring with detailed analytics enabling early issue detection

      • Customizable alert thresholds tailored to specific application and infrastructure needs

      • Seamless integration with existing workflows and communication tools for effective collaboration

      • Pricing can be high and may not suit smaller budgets

      • User interface can be overwhelming and less intuitive initially

      • Real-time monitoring with instant outage alerts

      • LDAP-based architecture enabling smooth integration with directory services

      • Customizable alerting rules including multiple notification channels

      • Lack of publicly available pricing information

      • No clear user rating or review data to assess reliability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Set thresholds example

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to New Relic Alerts and Pingability in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, New Relic Alerts or Pingability?
      New Relic Alerts edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do New Relic Alerts and Pingability offer a free trial?
      Neither New Relic Alerts nor Pingability currently lists a free trial.
      What is the starting price of New Relic Alerts vs Pingability?
      New Relic Alerts starts at Contact for pricing. Pingability starts at $9.95 /Month.
      What are the top alternatives to New Relic Alerts?
      Top alternatives to New Relic Alerts include PagerDuty, Amixr, AlertOps, Spike.sh, DERDACK Enterprise Alert.
      What are the top alternatives to Pingability?
      Top alternatives to Pingability include Uptime Robot, Super Monitoring, UpTime.onl, OffAlerts, New Relic Alerts.

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