New Relic Alerts Review: Is It The Right IT Alerting Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
HIPAA
ISO 27001New Relic Alerts offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is New Relic Alerts?
New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow into more advanced monitoring technology as needs change. It also provides performance metrics at the code and transaction level, so user can quickly identify the problem hotspots in applications.
Pricing
New Relic Alerts offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
New Relic Alerts Software Demo
New Relic Alerts was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider New Relic Alerts
- Use cases
- Martech, Fintech, SaaS
- Team types
- DevOps Engineers, Site Reliability Engineers
- Company size
- 50-500 employees, 501-5,000 employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose New Relic Alerts
Proactive monitoring with detailed analytics enabling early issue detection
Customizable alert thresholds tailored to specific application and infrastructure needs
Seamless integration with existing workflows and communication tools for effective collaboration
Is New Relic Alerts right for you?
Best for detailed, customizable real-time monitoring in mid-sized tech teams.
Choose New Relic Alerts if
- You need deep performance metrics down to code and transaction level for root cause analysis.
- Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
- You want seamless integration with existing DevOps workflows and communication tools.
Consider alternatives if
- Your organization has a very limited budget and cannot accommodate higher pricing.
- You require extensive third-party integrations beyond what New Relic currently offers.
What buyers should know before shortlisting New Relic Alerts
New Relic stands out as a top-tier application monitoring tool, lauded for its robust analytics capabilities, seamless integration with Spring Boot applications, and effective real-time alerting features. Users appreciate its detailed insights into SQL performance, API monitoring, and crash detection, making it a valuable asset for tracking and optimizing web applications.
While some users find the pricing slightly high and mention a learning curve for optimal configuration, the overall consensus underscores New Relic's effectiveness in pinpointing performance issues and facilitating prompt remediation actions. With features like rule-based alerts, code profiling, and comprehensive error tracking, New Relic equips users to proactively manage application performance and enhance user experience.
Despite minor drawbacks, its intuitive interface, strong alerting mechanisms, and deep root cause analysis capabilities firmly position New Relic as a trusted industry standard for monitoring and troubleshooting production applications.
New Relic Alerts pros and cons
- New Relic Alerts pros
Proactive monitoring with detailed analytics enabling early issue detection
Customizable alert thresholds tailored to specific application and infrastructure needs
Seamless integration with existing workflows and communication tools for effective collaboration
- New Relic Alerts cons
Pricing can be high and may not suit smaller budgets
User interface can be overwhelming and less intuitive initially
Ready to try it?
Get started with New Relic Alerts
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare New Relic Alerts side-by-side with top IT Alerting Software alternatives.
What is the pricing of New Relic Alerts?
New Relic Alerts uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if New Relic Alerts fits your budget?
New Relic Alerts reviews and ratings
Buyer sentiment
Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity.
What buyers like
- Ease of use
- Detailed performance insights
- Effective alerting
Common complaints
- Pricing concerns
- Initial UI complexity
Are you using New Relic Alerts?
What users are saying
CI
Consultant in Information Technology and Services
04/16/19
Best monitoring for production application
What do you like best? Provide best analytics using DB SQL logs, execution time , API response time. Can judge SQL slower based on transaction time ...
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UI
User in Education Management
10/29/18
Very good API Monitoring tool
What do you like best? It is easy to use and understand from data shown. Good to maintain dashboards for multiple environments of the APIs. Also ...
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CI
Consultant in Computer Software
09/14/18
New Relic Alerts
What do you like best? Rule based alerts as well as the code profiling features. What do you dislike? Centered around JAVA. Support for more ...
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PM
Peter M
09/14/18
Great for bugs
What do you like best? Whenever there is a crash now you can get it coming to you What do you dislike? nothing to dislike, maybe the price. but ...
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DM
Damon M
09/13/18
Excellent Web Performance Monitoring
What do you like best? Does a great job of notifying you of performance issues. Lets you dig into the root cause of the issue What do you ...
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UI
User in Logistics and Supply Chain
09/13/18
Provides very good details for troubleshooting problems.
What do you like best? New Relic is great at alerting with a variety of options for setting alert thresholds for each company's environment. What ...
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- See if New Relic Alerts fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of New Relic Alerts?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
An app or software sends out alerts, which are actionable and content-rich push notifications. These alerts can be for various reasons, incl…
Application Performance Metrics is a feature that provides valuable insights into the performance of an application. This feature collects a…
Incident alerting is the process of automatically notifying relevant teams or individuals about critical issues or disruptions in systems, a…
The service desk, which is the single point of contact for all users dealing with IT, is usually tightly associated with incident management…
Monitoring is a crucial feature of software applications that allows users to track and analyze the performance of their systems and applica…
New Relic Alerts security and data handling
Key compliance certifications and security features for IT and security teams evaluating New Relic Alerts.
Certifications
Security features
Developer & data
Alternatives to New Relic Alerts
Why buyers keep looking beyond New Relic Alerts
Pricing scales quickly with data volume — teams monitoring high-traffic applications often switch to Datadog or Grafana for predictable per-user costs
Interface requires significant configuration — teams prefer Alertmanager or PagerDuty's simpler alert setup workflows
Data residency restrictions — organizations in EU or with strict data sovereignty rules choose Datadog EU or self-hosted Prometheus alternatives
Limited alert customization — teams needing rule-based routing or complex notification logic add tools like Opsgenie or VictorOps
Alert latency issues reported in high-volume environments — teams switch to Grafana Loki or Splunk for sub-second notification delivery
New Relic Alerts Support Options
Frequently Asked Questions About New Relic Alerts
Common questions buyers ask before choosing New Relic Alerts.
New Relic Alerts is a IT Alerting Software. New Relic Alerts offers Alerts, Alert Notifications, Monitoring, Incident Alerting, Application Performance Metrics and many more functionalities.
New Relic Alerts is a strong fit if: You need deep performance metrics down to code and transaction level for root cause analysis.; Your team requires flexible alert thresholds tailored to specific applications and infrastructure.. Consider alternatives if: Your organization has a very limited budget and cannot accommodate higher pricing.; You require extensive third-party integrations beyond what New Relic currently offers..
Buyers commonly note the following limitations of New Relic Alerts: Pricing can be high and may not suit smaller budgets; User interface can be overwhelming and less intuitive initially; Limited availability of third-party integrations.
Some top alternatives to New Relic Alerts includes PagerDuty, Amixr, AlertOps, Spike.sh and Pager Team.
New Relic Alerts offers Quotation Based pricing model
The starting price is not disclosed by New Relic Alerts. You can visit New Relic Alerts pricing page to get the latest pricing.
Ready to try it?
Get started with New Relic Alerts
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].