Klaxon vs New Relic Alerts Comparison
Klaxon
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Klaxon is an innovative IT alerting software that allows user to see, react and respond to important IT alerts. See risks, issues or problems before they disrupts the business, before they cause damage or loss of user da…
New Relic Alerts
Starting at Contact for pricing
- Individuals
- Large Enterprises
New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow…
New Relic Alerts leads on user satisfaction with a 4.3-star rating across 14 reviews.
Spotsaas Analysis
KlaxonNew Relic Alerts
The core difference between Klaxon and New Relic Alerts lies in their focus: Klaxon is tailored for customizable IT alerting to reduce downtime, making it ideal for medium businesses, while New Relic Alerts offers detailed real-time monitoring suited for mid-sized tech teams. Klaxon is best for businesses seeking centralized notifications and flexible workflows, whereas New Relic Alerts is ideal for those needing in-depth performance metrics and tailored alert thresholds.
- Best for medium businesses with 50-500 employees - Focuses on customizable IT alerting - Aims to prevent downtime with centralized notifications - Ideal for sales and marketing roles - Offers flexible, configurable workflows - Reduces alert fatigue across teams
- Suitable for companies with 50-5,000 employees - Emphasizes detailed, real-time performance monitoring - Ideal for mid-sized tech teams and DevOps roles - Provides deep metrics down to code and transaction levels - Allows for tailored alert thresholds - Supports root cause analysis for performance issues
Klaxon vs New Relic Alerts — at a glance
| Feature | Klaxon | New Relic Alerts |
|---|---|---|
| Rating | 4.0 / 5 | 4.3 / 5 |
| Reviews | 1 | 14 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | IT Alerting Software | IT Alerting Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | — | Global |
Key differences between Klaxon and New Relic Alerts
- Target audience: Klaxon is built for Large Enterprises and Medium Business, while New Relic Alerts targets Individuals and Large Enterprises.
- User satisfaction: New Relic Alerts scores higher with a 4.3-star average.
- Deployment: Klaxon supports SaaS/Web/Cloud; New Relic Alerts supports SaaS/Web/Cloud.
Klaxon vs New Relic Alerts — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most IT Alerting Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this Klaxon vs New Relic Alerts comparison
Get the full side-by-side as a PDF — these picks plus the top IT Alerting Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for medium businesses needing customizable IT alerting to prevent downtime.
- You require centralized notifications to reduce alert fatigue across teams.
- Your team needs flexible, configurable workflows tailored to specific alerting needs.
- You want to proactively detect and respond to IT risks before business impact.
- You are a small company with fewer than 50 employees seeking simple alerting.
- You need transparent, out-of-the-box pricing for quick procurement decisions.
Best for detailed, customizable real-time monitoring in mid-sized tech teams.
- You need deep performance metrics down to code and transaction level for root cause analysis.
- Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
- You want seamless integration with existing DevOps workflows and communication tools.
- Your organization has a very limited budget and cannot accommodate higher pricing.
- You require extensive third-party integrations beyond what New Relic currently offers.
Klaxon: Best for medium businesses needing customizable IT alerting to prevent downtime. New Relic Alerts: Best for detailed, customizable real-time monitoring in mid-sized tech teams.
Description | Klaxon is an innovative IT alerting software that allows user to see, react and respond to important IT alerts. See risks, issues or problems before they disrupts the business, before they ... Read More about Klaxon | New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, ... Read More about New Relic Alerts |
|---|---|---|
Free Trial Availability |
|
|
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | 50-500 employees501-5,000 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Improved Communication: Klaxon simplifies internal communication, letting managers and team members exchange ideas and updates in real time. This keeps everyone informed and reduces miscommunication.
- Centralized Notifications: With Klaxon, you can consolidate alerts from various systems into one easy-to-manage platform. Administrators will appreciate how this reduces notification fatigue and keeps critical updates from getting overlooked.
- Customizable Workflows: Whether you're a manager looking to improve processes or an executive focused on efficiency, Klaxon offers customizable workflows that adapt to your team's specific needs, improving productivity.
- Proactive Monitoring: With New Relic Alerts, we can stay ahead of potential issues. The system notifies us before a minor glitch turns into a significant problem, allowing our team to act swiftly and maintain service reliability.
- Customizable Thresholds: We appreciate the flexibility of setting alerts designed for our unique metrics. This means we can focus on what's truly important for our specific applications and infrastructure without drowning in unnecessary notifications.
- Integrated Collaboration: New Relic Alerts integrates with your existing workflows and communication tools. When an alert is triggered, developers, executives, and other team members can quickly collaborate to resolve the issue.
Best fit
- 50 to 500 employees.
- Marketing Technology, Sales Automation, SaaS, Consulting, and Customer Relationship Management.
- Sales Managers, Account Executives, Business Development Representatives, Marketing Specialists, and CRM Administrators.
- 50-5,000 employees
- Martech, Fintech, SaaS, IT Services, Consulting
- DevOps Engineers, Site Reliability Engineers, Software Developers, IT Operations Managers, Product Managers
Reasons buyers look elsewhere
- Pricing is higher than competitors like PagerDuty or Opsgenie for teams under 100 people
- Lacks pre-built connectors to ServiceNow, Jira, or Datadog — requires custom API work for those integrations
- UI requires training for new users — competitors like Alertmanager have flatter learning curves
- Pricing scales quickly with data volume — teams monitoring high-traffic applications often switch to Datadog or Grafana for predictable per-user costs
- Interface requires significant configuration — teams prefer Alertmanager or PagerDuty's simpler alert setup workflows
- Data residency restrictions — organizations in EU or with strict data sovereignty rules choose Datadog EU or self-hosted Prometheus alternatives
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Klaxon and New Relic Alerts Compare on Features?
Total Features | 6 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Klaxon and New Relic Alerts on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Pricing Plans |
|
|
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | — | 🌐 Global |
Klaxon User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Klaxon's ability to centralize alerts and customize workflows, though limited review volume tempers confidence. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
|---|---|---|
Videos |  1 Videos |  3 Videos |
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for It Alerting Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Klaxon or New Relic Alerts?
- New Relic Alerts edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Klaxon and New Relic Alerts offer a free trial?
- Neither Klaxon nor New Relic Alerts currently lists a free trial.
- What is the starting price of Klaxon vs New Relic Alerts?
- Klaxon starts at Contact for pricing. New Relic Alerts starts at Contact for pricing.
- What are the top alternatives to Klaxon?
- Top alternatives to Klaxon include Amixr, AlertOps, DERDACK Enterprise Alert, Everbridge IT Alerting, New Relic Alerts.
- What are the top alternatives to New Relic Alerts?
- Top alternatives to New Relic Alerts include PagerDuty, Amixr, AlertOps, Spike.sh, DERDACK Enterprise Alert.