NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Messagely vs Zendesk Chat vs ZoomInfo Chat Comparison

Last updated:

Messagely

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Messagely is a web-based help desk software system designed specifically to handle customer and technical support needs. Messagely offers the ability to store, manage and access all of the conversations, tickets and othe…

Zendesk Chat

Starting at $19 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their que…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

SpotSaaS Analysis

MessagelyZendesk ChatZoomInfo Chat

The core difference between Messagely and Zendesk Chat is their pricing, with Messagely being priced at $29 and Zendesk Chat at $19, making Zendesk Chat a more budget-friendly option. Ideal buyers for Messagely may be those looking for a robust messaging solution, while Zendesk Chat is suited for businesses seeking an affordable chat support tool.

- Priced at $29 - Focuses on messaging solutions - Suitable for various business sizes - Ideal for companies needing robust communication tools - Offers flexibility in messaging features - Notable for its user-friendly interface

- Priced at $19 - Designed for chat support - Appeals to budget-conscious businesses - Ideal for companies prioritizing customer engagement - Integrates well with other Zendesk products - Known for its ease of use and setup

Messagely vs Zendesk Chat vs ZoomInfo Chat — at a glance

FeatureMessagelyZendesk ChatZoomInfo Chat
Rating
Reviews
Starting price$29 /Month$19 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalUS

Key differences between Messagely and Zendesk Chat

  • Pricing: Messagely starts at $29 /Month, while Zendesk Chat starts at $19 /User/Month.
  • Target audience: Messagely is built for Large Enterprises and Medium Business, while Zendesk Chat targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Messagely supports SaaS/Web/Cloud; Zendesk Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Messagely vs Zendesk Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Messagely - Live Chat Software
Talk to an expert
Talk to an expert
Zendesk Chat - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Messagely

Best for

Large Enterprises, Medium Business, Small Business

Zendesk Chat

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Messagely typically suits Large Enterprises and Medium Business. Zendesk Chat tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Messagely is a web-based help desk software system designed specifically to handle customer and technical support needs. Messagely offers the ability to store, manage and access all of the ... Read More about Messagely

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More about Zendesk Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $29
  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.0/10

8.2/10

Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Messagely, Zendesk Chat and ZoomInfo Chat Compare on Features?

Total Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Messagely, Zendesk Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29
        • $19 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Sell Team

          • Email integration

          • Up to 3 paid users

          • 1 custom sales pipeline

          Show more +

        • Sell professional

          • Email integration

          • Unlimited paid users

          • 1 custom sales pipeline

          Show more +

        • Sell Enterprise

          • Email integration

          • Unlimited paid users

          • 2 sales pipelines

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        Messagely pricing
        Zendesk Chat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Messagely vs Zendesk Chat User Reviews & Rating Comparison

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • 24/7 conversation management
        • Searchable communication history
        • Unlimited agents and queues

        Common complaints

        • Limited customization options
        • Basic reporting features
        • No mobile app

        What buyers like

        • Integrates well with other Zendesk products for seamless customer support management.
        • Easy to use interface, allowing for efficient communication and chat management.
        • Real-time connection and communication with customers, facilitating prompt issue resolution.

        Common complaints

        • Some challenges with integration, especially when accessing CRM software behind firewalls.
        • Lack of advanced capabilities like screen sharing for both agents and customers.
        • Limited customization options in certain features like the rating system.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Offers 24/7 management of customer interactions.

        • Searchable history enhances response efficiency.

        • Unlimited agents allow for scalable support.

        • Customization options may be limited.

        • Basic reporting features may not meet all needs.

        • Highly customizable to match brand identity.

        • Strong analytics tools for monitoring performance.

        • Real-time engagement enhances customer satisfaction.

        • Pricing may be prohibitive for smaller businesses.

        • Basic plans lack advanced features.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        4 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Messagely or Zendesk Chat?
        Messagely and Zendesk Chat are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Live Chat Software needs.
        Do Messagely and Zendesk Chat offer a free trial?
        Yes, both Messagely and Zendesk Chat offer a free trial.
        What is the starting price of Messagely vs Zendesk Chat?
        Messagely starts at $29 /Month. Zendesk Chat starts at $19 /User/Month.
        What are the top alternatives to Messagely?
        Top alternatives to Messagely include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, Zendesk Chat.
        What are the top alternatives to Zendesk Chat?
        Top alternatives to Zendesk Chat include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.