Mention vs Yotpo Comparison
Mention
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…
Yotpo
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer rev…
Mention leads on user satisfaction with a 4.2-star rating across 2,827 reviews.
Mention vs Yotpo — at a glance
| Feature | Mention | Yotpo |
|---|---|---|
| Rating | 4.2 / 5 | 3.9 / 5 |
| Reviews | 2,827 | 750 |
| Starting price | $24 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Mention and Yotpo
- Pricing: Mention starts at $24 /Month. Yotpo pricing is not publicly listed.
- Free trial: Mention offers a free trial; Yotpo does not.
- User satisfaction: Mention scores higher with a 4.2-star average.
- Deployment: Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Yotpo supports SaaS/Web/Cloud.
Mention vs Yotpo — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for streamlined brand mention tracking and social media engagement monitoring.
- You need quick, accurate tracking of brand mentions across multiple platforms.
- Your marketing or customer support team requires automated alerts for social chatter.
- You want an intuitive interface that simplifies social media engagement monitoring.
- Your organization requires extensive social media platform coverage beyond Mention’s scope.
- You need highly customizable, enterprise-grade analytics workflows and responsive support.
Best for e-commerce brands needing AI-driven customer feedback and loyalty insights.
- You want robust analytics to highlight customer reviews and product features effectively.
- Your team needs seamless third-party integrations to enhance feedback management workflows.
- You value AI-powered tools that collect, moderate, and personalize user-generated content.
- You require extensive custom integrations beyond Yotpo’s existing marketplace offerings.
- Your team prefers a simpler, less feature-rich platform with minimal complexity.
Mention: Best for streamlined brand mention tracking and social media engagement monitoring. Yotpo: Best for e-commerce brands needing AI-driven customer feedback and loyalty insights.
Description | Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention | Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More about Yotpo |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.4/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Mention and Yotpo Compare on Features?
Total Features | 7 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Mention and Yotpo on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Mention User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality. What buyers like
Common complaints
| Buyer sentiment Overall, users appreciate Yotpo's powerful analytics, integration capabilities, and loyalty features, though some find the platform complex and limited in marketplace extensions. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  GoPro  esurance  Steve Maden |
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Media and Screenshots
Screenshots |  6 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to Mention and Yotpo in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mention or Yotpo?
- Mention edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mention and Yotpo offer a free trial?
- Mention offers a free trial. Yotpo does not.
- What is the starting price of Mention vs Yotpo?
- Mention starts at $24 /Month. Yotpo starts at Contact for pricing.
- What are the top alternatives to Mention?
- Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.
- What are the top alternatives to Yotpo?
- Top alternatives to Yotpo include ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Showcase.