NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Matter vs BackFeed+ Comparison

Last updated:

Matter

5.0(1 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

Matter is a top-notch enterprise solution that simplifies the process of gathering feedback for organizations. It enables employees to request feedback from colleagues, managers, and even external clients, thereby facili…

BackFeed+

Starting at $19.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

BackFeed+ is a performance management system that connects all the different performance data so user can easily track and asses their organization's team and individual employee performance. Assessing performance data g…

Matter leads on user satisfaction with a 5.0-star rating across 1 reviews.

Matter vs BackFeed+ — at a glance

FeatureMatterBackFeed+
Rating5.0 / 5
Reviews1
Starting priceContact for pricing$19.99 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryEmployee Recognition SoftwarePerformance Management System
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Matter and BackFeed+

  • Pricing: BackFeed+ starts at $19.99 /User/Month. Matter pricing is not publicly listed.
  • Free trial: BackFeed+ offers a free trial; Matter does not.
  • Target audience: Matter is built for Individuals and Freelancers / Consultants, while BackFeed+ targets Large Enterprises and Medium Business.
  • Deployment: Matter supports SaaS/Web/Cloud; BackFeed+ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Matter vs BackFeed+ — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Employee Recognition Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Matter - New SaaS Software
Talk to an expert
Talk to an expert
BackFeed+ - Performance Management System
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Matter

Best for continuous, unlimited employee feedback integrated with Slack and Teams.

Choose if
  • You need seamless feedback requests directly within Slack or Microsoft Teams.
  • Your organization requires unlimited inter and intra-company feedback exchanges.
  • You want to combine feedback with access to professional and soft skills training.
Consider alternatives if
  • You are a very small business or startup with fewer than 50 employees.
  • You prefer simple, annual performance reviews without ongoing feedback processes.

BackFeed+

Best for

Large Enterprises, Medium Business, Small Business

Matter typically suits Individuals and Freelancers / Consultants. BackFeed+ tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Matter is a top-notch enterprise solution that simplifies the process of gathering feedback for organizations. It enables employees to request feedback from colleagues, managers, and even ... Read More about Matter

BackFeed+ is a performance management system that connects all the different performance data so user can easily track and asses their organization's team and individual employee ... Read More about BackFeed+

Entry Level Pricing

  • Not Available
  • Starts from $19.99

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-1,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Matter

  • Seamless Integration with Slack and Teams: Matter integrates directly into Slack and Microsoft Teams, allowing employees to request and provide feedback without leaving their primary communication platforms.
  • Comprehensive Feedback System: The platform supports both inter and intra-organization feedback exchange, facilitating continuous development and enhancing workforce quality.
  • Access to Professional and Soft Skills Training: Matter offers a library of training resources covering key skills such as analytical thinking, communication, and leadership building, promoting employee growth.
Best fit

Best fit

Matter

  • 50–1,000 employees
  • Technology, Healthcare, Finance, Retail, Education
  • HR Managers, People Operations Managers, Employee Engagement Coordinators, Talent Acquisition Specialists.
Watchouts

Reasons buyers look elsewhere

Matter

  • Matter lacks extensive branding and visual customization options, such as a "white label" feature, making it challenging for companies to fully align the platform with their unique brand identity.
  • Users have reported that the process of redeeming rewards or points within Matter is cumbersome, which could detract from the overall user experience.
  • The platform offers a narrow selection of "Kudos" options, which may benefit from more variety and creativity to make the act of expressing gratitude more engaging.

BackFeed+

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Matter and BackFeed+ Compare on Features?

Total Features

5 Features

18 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Matter and BackFeed+ on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Matter pricing
      BackFeed+ pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Matter User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      40

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting seamless integrations and comprehensive feedback capabilities, though limited user reviews restrict broader validation.

      What buyers like

      • Integration with Slack and Teams
      • Comprehensive feedback system
      • Training and development resources

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback data

      What buyers like

      • Comprehensive performance data
      • Easy tracking
      • Individual assessment tools

      Common complaints

      • Limited customization options
      • Basic reporting features
      • May require integration efforts

      Pros and Cons

      • Seamless integration with Slack and Microsoft Teams for feedback requests

      • Supports unlimited inter and intra-organization feedback exchanges

      • Includes access to professional and soft skills training resources

      • Pricing details are not publicly available, requiring sales contact

      • Limited user rating data available (only one rating)

      • BackFeed+ provides a centralized view of performance metrics.

      • Its data-driven approach supports informed management decisions.

      • The user-friendly interface simplifies performance tracking.

      • Customization may be limited for specific needs.

      • Integration with existing systems might require effort.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Red Bull

      Red Bull

      Atlassian

      Atlassian

      Dropbox

      Dropbox

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Matter and BackFeed+ in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Matter or BackFeed+?
      Matter edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Matter and BackFeed+ offer a free trial?
      BackFeed+ offers a free trial. Matter does not.
      What is the starting price of Matter vs BackFeed+?
      Matter starts at Contact for pricing. BackFeed+ starts at $19.99 /User/Month.
      What are the top alternatives to Matter?
      Top alternatives to Matter include BackFeed+, Upside, Honestly Employee Engagement, Talent Fairy, GetFeedy.
      What are the top alternatives to BackFeed+?
      Top alternatives to BackFeed+ include 15Five, Synergita, Small Improvements, Performance Pro, Clear Review.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.