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Matter - New SaaS Software

Matter Pricing Plans & Top Alternatives in 2026

Unleash your team's full potential with constructive feedback.

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Trusted by 254,745+ software buyers annually.

Main Features

  • 360 Degree Feedback
  • For Developers
  • Goal Setting
  • Performance Metrics

Pricing

  • Matter offers custom pricing plan

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Matter Pricing

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Free Trial

Not available

Starting Price

Custom pricing

Free Plan

✓ Free forever

Pricing Model

FreemiumQuotation Based
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Matter Pricing Plans Explained

Free

Individuals & small teams
  • Unlimited feedback

  • Unlimited skills

  • Continuous feedback (BETA)

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Matter supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Matter's official website as of May 2026. For the latest pricing, visit their website.

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Very Good

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Why buyers keep looking beyond Matter

  • Matter lacks extensive branding and visual customization options, such as a "white label" feature, making it challenging for companies to fully align the platform with their unique brand identity.

  • Users have reported that the process of redeeming rewards or points within Matter is cumbersome, which could detract from the overall user experience.

  • The platform offers a narrow selection of "Kudos" options, which may benefit from more variety and creativity to make the act of expressing gratitude more engaging.

  • Matter provides a limited range of charitable organizations for donations, potentially restricting users from supporting causes they care about.

  • Some automated features, like "Feedback Friday," can become repetitive and predictable, which might reduce user engagement over time.

  • Matter's Pulse Surveys come with a library of 100 questions across multiple engagement categories; however, there's no way to edit these questions, limiting flexibility for organizations with specific needs.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Matter offers a free plan (Freemium) with core features at no cost. You can upgrade to a paid plan anytime to unlock advanced features and higher limits.

Matter offers Freemium, Quotation Based pricing. View all Matter pricing plans →

The starting price is not disclosed by Matter. You can visit Matter pricing page to get the latest pricing.

Yes, Matter offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Annual billing discounts vary by plan. Visit Matter's pricing page to compare monthly vs annual rates.

Most SaaS products including Matter allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Matter's terms or contact their support team for details.

Matter offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

Matter Support Options

Customer ServiceBusiness HoursOnline
LocationSan Francisco, California

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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