spotsaas-logo
Get Listed
Matter - New SaaS Software

Detailed Review of Matter - Employee Recognition Software Software 2025

Unleash your team's full potential with constructive feedback.

Save to Favourites

Add to compare

Matter offers custom pricing plan

Request a Quote

What is Matter?

Matter is a top-notch enterprise solution that simplifies the process of gathering feedback for organizations. It enables employees to request feedback from colleagues, managers, and even external clients, thereby facilitating continuous development of the workforce. Unlike traditional yearly reviews, Matter offers a powerful platform for both inter and intra-organization feedback exchange. It comes without usage restrictions, ensuring unlimited feedback opportunities for businesses. Moreover, Matter boasts a library of professional and soft skills training that employees can access directly from the software, including key skills such as analytical thinking, communication, leadership building, and more. Overall, Matter helps organizations enhance their workforce quality and boost productivity with its comprehensive feedback system.

Pricing

  • Matter offers custom pricing plan

Customer Type

  • Individuals

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Matter software demo

Do you work for Matter? Take Control of this page. Click here

Matter was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who Should Use Matter?

  • employee count

    Employee count: 50–1,000 employees

  • industries

    Industries: Technology, Healthcare, Finance, Retail, Education

  • Job titles

    Job Titles: HR Managers, People Operations Managers, Employee Engagement Coordinators, Talent Acquisition Specialists.

What are the key benefits of using Matter?

  • Seamless Integration with Slack and Teams: Matter integrates directly into Slack and Microsoft Teams, allowing employees to request and provide feedback without leaving their primary communication platforms.

  • Comprehensive Feedback System: The platform supports both inter and intra-organization feedback exchange, facilitating continuous development and enhancing workforce quality.

  • Access to Professional and Soft Skills Training: Matter offers a library of training resources covering key skills such as analytical thinking, communication, and leadership building, promoting employee growth.

What are the features of Matter?

Explanation of Matter Key Features

  • 360 Degree Feedback

    Matter provides 360 degree feedback functionality, enabling employees to receive comprehensive evaluations from peers, managers, and direct reports. This multi-source approach offers a balanced view of performance and behavior. It fosters transparency, encourages self-awareness, and supports continuous growth by integrating holistic feedback into recognition processes, making development an integral part of employee engagement.

  • For Developers

    Matter includes developer-friendly tools and integrations to support engineering teams in a way that aligns with their workflows. It enables seamless feedback, goal tracking, and peer recognition directly within development environments like GitHub or Slack. By promoting recognition where developers work, Matter boosts collaboration, motivation, and performance within technical teams without disrupting productivity.

  • Goal Setting

    Matter’s goal setting feature allows teams and individuals to define, track, and align objectives with company values and performance standards. Integrated with recognition, it highlights achievements and progress toward strategic targets. This alignment motivates employees, clarifies expectations, and ensures that recognition is tied to meaningful contributions and organizational outcomes.

  • Performance Metrics

    Matter offers performance metrics that provide insights into employee progress, recognition frequency, and overall engagement. These analytics help leaders measure the effectiveness of recognition programs, identify top performers, and uncover development needs. With clear data visualization, the platform empowers organizations to make informed decisions that enhance culture, productivity, and employee satisfaction.

  • Surveys

    Matter includes customizable surveys to gather employee feedback on recognition programs, workplace satisfaction, and organizational culture. These tools help HR teams assess impact, uncover trends, and identify opportunities for improvement. By integrating survey results into strategy, Matter ensures that recognition efforts remain aligned with employee needs and drive continuous cultural and operational improvements.

What is the pricing of Matter?

Visit website

Free Trial

  • Not available

Matter Pricing

  • Matter offers custom pricing plan

  • Offers free forever plan

Pricing Model

  • Freemium

  • Paid Plans (Quotation Based )

Visit website

Screenshots of the Matter Pricing Page

Disclaimer: Pricing information for Matter is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Top Alternatives to Matter in 2025

Powering your workforce for success.

7.8

Compare Matter vs BackFeed+

Power up your team's performance ...

8.2

Compare Matter vs Upside

Strengthen your workforce with ...

8.7

Excellent

Compare Matter vs Honestly Employee Engagement

Empowering feedback, driving success.

8.0

Compare Matter vs Talent Fairy

Effortlessly collect and improve ...

7.6

Compare Matter vs GetFeedy

Revolutionize your workflows with ...

Compare Matter vs FeedBaxley

Boost productivity and stay ...

Compare Matter vs Productiv.li

Amplify productivity, improve ...

Very Good

Compare Matter vs Intact

Why users might consider alternative to Matter?

  • Matter lacks extensive branding and visual customization options, such as a "white label" feature, making it challenging for companies to fully align the platform with their unique brand identity.

  • Users have reported that the process of redeeming rewards or points within Matter is cumbersome, which could detract from the overall user experience.

  • The platform offers a narrow selection of "Kudos" options, which may benefit from more variety and creativity to make the act of expressing gratitude more engaging.

  • Matter provides a limited range of charitable organizations for donations, potentially restricting users from supporting causes they care about.

  • Some automated features, like "Feedback Friday," can become repetitive and predictable, which might reduce user engagement over time.

  • Matter's Pulse Surveys come with a library of 100 questions across multiple engagement categories; however, there's no way to edit these questions, limiting flexibility for organizations with specific needs.

Matter Reviews & Ratings

5

Excellent

Based on 1 ratings & 40 reviews

Rating Distribution

Excellent

(40)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Matter User Review

AL

Amanda L

11/08/23

5 out of 5

"Love This Addition to Our Culture"

What do you like best about Matter? We are a remote company that prides itself on recognizing and supporting our employees. I appreciate that Matter ...

Read more

AL

Amanda L

11/08/23

5 out of 5

"Love This Addition to Our Culture"

What do you like best about Matter? We are a remote company that prides itself on recognizing and supporting our employees. I appreciate that Matter ...

Read more

AG

Alicia G

11/08/23

5 out of 5

"Incredible platform to share kudos and earn points!"

What do you like best about Matter? That we get a weekly reminder to share our kudos! This can sometimes be missed with our busy schedules but I do ...

Read more

KR

Kaci R

11/08/23

5 out of 5

"One of the best platforms for creating bonds in a remote environment"

What do you like best about Matter? I love being able to connect using matter, using the kudo system and being aware of birthdays and anniversaries, ...

Read more

Matter Customers

Red Bull-logo

Red Bull

Atlassian-logo

Atlassian

Dropbox-logo

Dropbox

Webflow-logo

Webflow

Equinox-logo

Equinox

Airbnp-logo

Airbnp

Matter Support Options

Customer Service

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Matter is a Employee Recognition Software. Matter offers Goal Setting, Surveys, Performance Metrics, For Developers and many more functionalities.

Some top alternatives to Matter includes BackFeed+, Upside, Honestly Employee Engagement, Talent Fairy and Intact.

No, Matter doesn't provide API.

No, Matter doesn't provide mobile app.

Matter is located in San Francisco, California

Matter offers Freemium, Quotation Based pricing models

We don't have information regarding integrations of the Matter as of now.

The starting price is not disclosed by Matter. You can visit Matter pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed