Which is better, Market Maker or Freshsales?

Freshsales edges out Market Maker based on user ratings across 1,395 reviews. That said, the best pick depends on your workflow — Market Maker may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Market Maker and Freshsales?

Key differences between Market Maker and Freshsales include pricing (Market Maker starts at undisclosed vs Freshsales at $9); target audience (Market Maker targets Individuals while Freshsales serves Freelancers / Consultants); free trial availability (Freshsales offers one, Market Maker does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Market Maker and Freshsales offer a Free trial?

Freshsales offers Free Trial, but Market Maker does not.

Who are the typical users of Market Maker?

Market Maker is designed for Individuals, Freelancers / Consultants, Small Business.

Who are the typical users of Freshsales?

Freshsales is designed for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business.

What is the starting price of Market Maker and Freshsales?

The starting price of Freshsales is $9/user/month. Pricing for Market Maker is unavailable.

What are the best alternatives to Market Maker?

Some top alternatives to Market Maker include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, RealOffice360.

What are the best alternatives to Freshsales?

Some top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.

Market Maker vs Freshsales vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

Market Maker

3.0(512 reviews)

Starting at Contact for pricing

Individuals
Freelancers / Consultants

Market Maker is a complete, all-in-one Customer Relationship Management (CRM) software that provides the tools you need to automate your sales and marketing processes and provide comprehensive solutions to your clients.…

View Pricing Read Reviews

Freshsales

4.6(1,395 reviews)

Starting at $9 /user/month

Free Trial
Freelancers / Consultants
Large Enterprises

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Freshsales leads on user satisfaction with a 4.6-star rating across 1,395 reviews.

Market Maker vs Freshsales vs Bigin by Zoho CRM — at a glance

Feature	Market Maker	Freshsales	Bigin by Zoho CRM
Rating	3.0 / 5	4.6 / 5	4.3 / 5
Reviews	512	1,395	119
Starting price	Contact for pricing	$9 /user/month	$7 /User/Month
Free trial	No	Yes	Yes
Free version	No	No	No
Best for	Individuals, Freelancers / Consultants, Small Business	Freelancers / Consultants, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	Available	Available
Support modes	Online	24/7 (Live rep), Business Hours	Business Hours, Online
Certifications	SOC 2	SOC 2, GDPR	—
Data residency	US	Global	Global

Key differences between Market Maker and Freshsales

Pricing: Freshsales starts at $9 /user/month. Market Maker pricing is not publicly listed.
Free trial: Freshsales offers a free trial; Market Maker does not.
Target audience: Market Maker is built for Individuals and Freelancers / Consultants, while Freshsales targets Freelancers / Consultants and Large Enterprises.
User satisfaction: Freshsales scores higher with a 4.6-star average.
Deployment: Market Maker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Market Maker vs Freshsales vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Market Maker (315) Talk to an expert Talk to an expert	Freshsales (533) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Market Maker

Best for

Individuals, Freelancers / Consultants, Small Business

Freshsales

Best for mid-sized sales teams needing intuitive CRM with strong automation.

Choose if

You want a user-friendly CRM that requires minimal technical expertise.
Your sales team benefits from integrated communication tools like email and calls.
You need intelligent lead scoring to prioritize high-potential prospects efficiently.

Consider alternatives if

Your company requires advanced web form automation capabilities.
You depend heavily on highly customizable, graphical reporting features.

Bigin by Zoho CRM

Best for

Small Business

Market Maker typically suits Individuals and Freelancers / Consultants. Freshsales tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Market Maker is a complete, all-in-one Customer Relationship Management (CRM) software that provides the tools you need to automate your sales and marketing processes and provide ... Read More about Market Maker	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $9 , yearly	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	8.4/10	9.3/10	9.0/10
User Ratings Based on verified Spotsaas reviews	3 (512)	4.6 (1395)	4.3 (119)
Best Company Size	—	11-50 employees51-500 employees	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Market Maker

No key benefits available yet.

Freshsales

Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Market Maker

No best-fit guidance available yet.

Freshsales

11 to 500 employees
Sales Automation, SaaS, Martech, Fintech, and Consulting
Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Market Maker

No alternatives guidance available yet.

Freshsales

Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Market Maker, Freshsales and Bigin by Zoho CRM Compare on Features?

Total Features	7 Features	10 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Market Maker, Freshsales and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$9 , yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✗ No	✗ No
GDPR	—	✓ Yes
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Data Encryption	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🇺🇸 US	🌐 Global

Market Maker vs Freshsales User Reviews & Rating Comparison

User Ratings	3 (based on 512 reviews)	4.6 (based on 1395 reviews)	4.3 (based on 119 reviews)
Rating Distribution	311 0 0 0 4	447 73 6 2 5	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is mixed across 315 reviews, so it is worth reviewing the tradeoffs closely. What buyers like Comprehensive and well-organized system that integrates CRM, leads, and advanced AI technology, making it effective for lead generation and nurturing. Intuitive, user-friendly platform with excellent training videos and resources, even suitable for beginners or less tech-savvy users. Strong support team providing clear communication, step-by-step guidance, and a sense of partnership, ensuring users feel valued and empowered. Common complaints Some users feel it's too early to evaluate long-term results or the system's overall effectiveness comprehensively. Initial setup and learning curve, particularly with unfamiliar tools like scripts, may require adjustment and effort for newcomers. Limited feedback on actual outcomes regarding closing deals, leaving room for uncertainty about the program's tangible success rate.	Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like Ease of use Customer support Automation capabilities Common complaints System performance issues Limited advanced features	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Comprehensive tools streamline business processes. Low total cost of ownership makes it accessible. Automation features enhance productivity. User interface may feel outdated. Advanced features may be lacking.	Intuitive and user-friendly interface suitable for varying technical expertise Excellent customer support with quick responsiveness and dedicated onboarding Highly customizable features and automation options that streamline workflows Occasional system lags and delays in report generation or real-time data updates Limited features in areas like web form automation and graphical reports	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	ReMax Century 21 Coldwell Banker	Dunzo Dyson Grabyo	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	35 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 Salesforce 4.3 HubSpot CRM 4.2	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Market Maker or Freshsales?: Freshsales edges out the other on user ratings (4.6 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Market Maker and Freshsales offer a free trial?: Freshsales offers a free trial. Market Maker does not.
What is the starting price of Market Maker vs Freshsales?: Market Maker starts at Contact for pricing. Freshsales starts at $9 /user/month.
What are the top alternatives to Market Maker?: Top alternatives to Market Maker include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, RealOffice360.
What are the top alternatives to Freshsales?: Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.

Market Maker vs Freshsales vs Bigin by Zoho CRM Comparison

Market Maker

Freshsales

Bigin by Zoho CRM

Market Maker vs Freshsales vs Bigin by Zoho CRM — at a glance

Key differences between Market Maker and Freshsales

Compare Market Maker vs Freshsales vs Bigin by Zoho CRM — and walk away knowing which one fits.

Market Maker

Freshsales

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Market Maker, Freshsales and Bigin by Zoho CRM Compare on Features?

Compare Market Maker, Freshsales and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Market Maker vs Freshsales User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions