ManageEngine ServiceDesk Plus vs atSpoke vs Back - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote	atSpoke (62) Get Quote Get Quote	Back (2) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More	The atSpoke Service Desk Software is the leading platform for Learning Organizations. atSpoke gives organizations a way to build a culture of service, dramatically improve customer ... Read More	Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More
Entry Level Pricing	Not Available	Starts from $5	Not Available
Free Trial Availability	Free Trial available	No free trial	Get Free Trial
User Ratings	4.2 (351)	4.5 (117)	5 (2)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo			Back has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do ManageEngine ServiceDesk Plus, atSpoke and Back Compare on Features?

Total Features	6 Features	0 Features	0 Features
Unique Features		No features	No features
	Get Quote	Get Quote	Get Quote

What Do ManageEngine ServiceDesk Plus, atSpoke and Back Cost?

Pricing Option
Starting From	Not Available	$5	Not Available
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Not Available
	Get Quote	Get Quote	Get Quote

ManageEngine ServiceDesk Plus vs atSpoke User Reviews & Rating Comparison

User Ratings	4.2 (based on 351 reviews)	4.5 (based on 117 reviews)	5 (based on 2 reviews)
Rating Distribution	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1	Excellent 40 Very Good 20 Good 2 Poor 0 Terible 0	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2	Fortune Drift Glossier	SoundCloud Netlify Statista

Media and Screenshots

Screenshots	16 Screenshots	No screenshots available.	4 Screenshots
Videos	3 Videos	1 Videos	No videos available.

Alternatives

Alternatives	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4	Okta 4.3 SailPoint IdentityNow 4.4 PeoplePlatform 4.5	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus offers Free Trial, but atSpoke does not.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

atSpoke is designed for Large Enterprises, Medium Business and Small Business.

The starting price of atSpoke begins at $5/User/Month, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Some top alternatives to atSpoke includes Okta, SailPoint IdentityNow, PeoplePlatform, Oracle Identity Management, One Identity, OneLogin, Teamstack, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk and Auth0.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

ManageEngine ServiceDesk Plus vs atSpoke vs Back - Which Tool Fits Your Business?