Lookback vs UserX vs Figma Comparison
Lookback
Starting at $99 /Month
- Free Trial
- Large Enterprises
- Medium Business
Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…
UserX
Starting at $299 /Month
- Free Trial
- Large Enterprises
- Medium Business
UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for aggregating disparate UX metrics. Each t…
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…
Lookback leads on user satisfaction with a 4.0-star rating across 73 reviews.
Lookback vs UserX vs Figma — at a glance
| Feature | Lookback | UserX | Figma |
|---|---|---|---|
| Rating | 4.0 / 5 | — | 4.5 / 5 |
| Reviews | 73 | — | 2,143 |
| Starting price | $99 /Month | $299 /Month | $12 /User/Month |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | UX Software | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | Available |
| Support modes | Online | Business Hours | Online |
| Certifications | GDPR | — | SOC 2, GDPR |
| Data residency | US | US | — |
Key differences between Lookback and UserX
- Pricing: Lookback starts at $99 /Month, while UserX starts at $299 /Month.
- Deployment: Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UserX supports SaaS/Web/Cloud.
Compare Lookback vs UserX vs Figma — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for remote UX research with easy usability testing and session recording.
- You need simple, streamlined setup for live remote usability tests.
- Your team values centralized video recording storage with note-taking capabilities.
- You want interactive story creation and hotspot features on user screens.
- Your workflows require extensive iOS mobile testing capabilities.
- You depend on deep integrations with other software tools for efficiency.
Large Enterprises, Medium Business, Small Business
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
Lookback typically suits Large Enterprises and Medium Business. UserX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback | UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for ... Read More about UserX | This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 8.0/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Lookback has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | UserX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Lookback, UserX and Figma Compare on Features?
Total Features | 9 Features | 7 Features | 8 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Lookback, UserX and Figma on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | — | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Lookback vs UserX User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  BMW  lyft  Spotify | No Customers information available. |  Uber  Zoom  Buffer |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos | No videos available. | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Lookback or UserX?
- Lookback edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Lookback and UserX offer a free trial?
- Yes, both Lookback and UserX offer a free trial.
- What is the starting price of Lookback vs UserX?
- Lookback starts at $99 /Month. UserX starts at $299 /Month.
- What are the top alternatives to Lookback?
- Top alternatives to Lookback include Figma, UXCam, UserX, UXtweak, User Insights.
- What are the top alternatives to UserX?
- Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.