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Dscout vs Lookback vs Figma Comparison

Last updated:

Dscout

4.6(58 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Dscout streamlines the user research process with its versatile research tools, catering to firms that value human intuition. It brings forth context-rich data that sheds light on user behavior and enables effective stak…

Lookback

4.0(73 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Dscout leads on user satisfaction with a 4.6-star rating across 58 reviews.

Dscout vs Lookback vs Figma — at a glance

FeatureDscoutLookbackFigma
Rating4.6 / 54.0 / 54.5 / 5
Reviews58732,143
Starting priceContact for pricing$99 /Month$12 /User/Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsGDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Dscout and Lookback

  • Pricing: Lookback starts at $99 /Month. Dscout pricing is not publicly listed.
  • Free trial: Lookback offers a free trial; Dscout does not.
  • User satisfaction: Dscout scores higher with a 4.6-star average.
  • Deployment: Dscout supports SaaS/Web/Cloud, Mobile - Android; Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Dscout vs Lookback vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dscout - UX Software
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Lookback - UX Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Dscout

Best for UX teams needing rich media user research and rapid participant recruitment.

Choose if
  • You require quick recruitment of diverse, high-quality research participants.
  • You want to capture and analyze rich media inputs like photos and videos.
  • You need flexible, configurable workflows for in-depth user experience research.
Consider alternatives if
  • Your organization depends heavily on extensive third-party integrations.
  • Your team prefers a simple, minimal feature platform with easy onboarding.

Lookback

Best for remote UX research with easy usability testing and session recording.

Choose if
  • You need simple, streamlined setup for live remote usability tests.
  • Your team values centralized video recording storage with note-taking capabilities.
  • You want interactive story creation and hotspot features on user screens.
Consider alternatives if
  • Your workflows require extensive iOS mobile testing capabilities.
  • You depend on deep integrations with other software tools for efficiency.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Dscout: Best for UX teams needing rich media user research and rapid participant recruitment. Lookback: Best for remote UX research with easy usability testing and session recording.

Description

Dscout streamlines the user research process with its versatile research tools, catering to firms that value human intuition. It brings forth context-rich data that sheds light on user ... Read More about Dscout

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Not Available
  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(58)

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Dscout has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Lookback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Dscout, Lookback and Figma Compare on Features?

Total Features

6 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Dscout, Lookback and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $99
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Dscout pricing
        Lookback pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Dscout vs Lookback User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        54

        14

        3

        0

        0

        14

        18

        2

        0

        6

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Dscout for its powerful recruitment and data collection capabilities, intuitive interface, and excellent customer support, while noting some complexity and integration limitations.

        What buyers like

        • Ease of participant recruitment
        • Rich data collection and analysis tools
        • Responsive customer support

        Common complaints

        • Platform complexity and learning curve
        • Limited third-party integrations

        Buyer sentiment

        Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support.

        What buyers like

        • Ease of use
        • Remote usability testing
        • Video recording and centralized storage

        Common complaints

        • Technical/connectivity issues
        • Lack of iOS app

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Quick recruitment of high-quality, diverse participants

        • Powerful tools for crafting, collecting, and analyzing rich media data

        • Responsive and knowledgeable customer support and research advisors

        • Platform can feel intimidating due to feature richness and limited initial support

        • Limited third-party app integrations and marketplace options

        • Easy setup and use for live, remote usability tests

        • Centralized storage of video recordings for easy access

        • Ability to add notes and comments to recordings for efficient analysis

        • Technical issues such as connectivity problems during sessions

        • No iOS app limiting mobile testing capabilities

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        BMW

        BMW

        lyft

        lyft

        Spotify

        Spotify

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        No screenshots available.

        Live Dashboard

        2 Screenshots

        Videos

        No videos available.

        No videos available.

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dscout or Lookback?
        Dscout edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Dscout and Lookback offer a free trial?
        Lookback offers a free trial. Dscout does not.
        What is the starting price of Dscout vs Lookback?
        Dscout starts at Contact for pricing. Lookback starts at $99 /Month.
        What are the top alternatives to Dscout?
        Top alternatives to Dscout include Figma, UserX, UXtweak, UserZoom, UserTesting.
        What are the top alternatives to Lookback?
        Top alternatives to Lookback include Figma, UXCam, UserX, UXtweak, User Insights.

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