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LivePerson vs ZoomInfo Chat Comparison

Last updated:

LivePerson

3.7(214 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LivePerson leads on user satisfaction with a 3.7-star rating across 214 reviews.

LivePerson vs ZoomInfo Chat — at a glance

FeatureLivePersonZoomInfo Chat
Rating3.7 / 5
Reviews214
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUS

Key differences between LivePerson and ZoomInfo Chat

  • Deployment: LivePerson supports SaaS/Web/Cloud; ZoomInfo Chat supports SaaS/Web/Cloud.

LivePerson vs ZoomInfo Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LivePerson - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

LivePerson

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LivePerson typically suits Large Enterprises and Medium Business. ZoomInfo Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More about LivePerson

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help

Software Demo

Demo

No software demo available

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do LivePerson and ZoomInfo Chat Compare on Features?

Total Features

38 Features

7 Features

Unique Features

No unique features

No unique features

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Compare LivePerson and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      ZoomInfo Chat pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      LivePerson User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      182

      58

      12

      12

      45

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 309 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Allows for managing messaging channels efficiently, including social networks and WhatsApp.
      • Customer support is approachable and responsive, providing positive experiences.
      • Empowers businesses with AI features for automating tasks and improving efficiency.

      Common complaints

      • Some users find the reporting suite cumbersome and require more user-friendly options.
      • Limited modularity in pricing may restrict access to all features.
      • Inconsistencies in product guidance and advice can be challenging for users.

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Pros and Cons

      • Facilitates easy bot creation for enhanced engagement.

      • Real-time management aids in effective customer support.

      • User-friendly interface ensures quick adoption.

      • Customization options may be limited.

      • Training may be required for optimal use.

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Connections

      2 Screenshots

      Chat screenshot

      2 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to LivePerson and ZoomInfo Chat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LivePerson or ZoomInfo Chat?
      LivePerson edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LivePerson and ZoomInfo Chat offer a free trial?
      Neither LivePerson nor ZoomInfo Chat currently lists a free trial.
      What is the starting price of LivePerson vs ZoomInfo Chat?
      LivePerson starts at Contact for pricing. ZoomInfo Chat starts at Contact for pricing.
      What are the top alternatives to LivePerson?
      Top alternatives to LivePerson include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.

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