LiveChat vs Tidio Chat vs Crisp vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	Tidio Chat Get Quote Get Quote	Crisp (140) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio ... Read More	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $12.50 , Billed Yearly	Starts from $25
Free Trial Availability	Free Trial available	No free trial	Free Trial available
Spotsaas Score	9.8/10	9.1/10	9.7/10
User Ratings	4.4 (2017)		4.3 (144)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do LiveChat, Tidio Chat, Crisp and ZoomInfo Chat Compare on Features?

Total Features	8 Features	7 Features	10 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do LiveChat, Tidio Chat, Crisp and ZoomInfo Chat Cost?

Pricing Option
Starting From	$16 , Billed Yearly	$12.50 , Billed Yearly	$25
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Free Get Started Yearly - 0USD/yr. Monthly - 0USD/mo. 3 operators available Show more + Communicator Get Started Yearly - 12.5 USD/yr. Monthly - 15 USD/mo. Billed per operator Show more + Mailing Get Started Yearly - 20.83 USD/yr. Monthly - 25USD/mo. 3 operators available Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

LiveChat vs Tidio Chat vs Crisp User Reviews & Rating Comparison

User Ratings	4.4 (based on 2017 reviews)	No reviews available for the product	4.3 (based on 144 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	No reviews available for the product	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	No Expert ai Review available for the product	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more
Pros and Cons	Pros and Cons of LiveChat Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.	Pros and Cons of Tidio Chat	Pros and Cons of Crisp Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews		Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.

List of Customers

Customers	No Customers information available.	No Customers information available.	Rakuten Mailjet Airfrance

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.	No screenshots available.
Videos	3 Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveChat offers Free Trial, but Tidio Chat does not.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

Tidio Chat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for Tidio Chat Starts at $12.50/Month when Billed Yearly.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to Tidio Chat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Lime Talk, Chatlio, tawk.to and LinkedChat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

LiveChat vs Tidio Chat vs Crisp vs ZoomInfo Chat - Which Tool Fits Your Business?

LiveChat

Tidio Chat

Crisp

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do LiveChat, Tidio Chat, Crisp and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do LiveChat, Tidio Chat, Crisp and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

LiveChat vs Tidio Chat vs Crisp User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of LiveChat

Pros and Cons of Tidio Chat

Pros and Cons of Crisp

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure