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LiveChat vs Feederloop vs ZoomInfo Chat Comparison

Last updated:

LiveChat

4.4(2,017 reviews)

Starting at $16 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…

Feederloop

Starting at $15 /Month

  • Free Trial
  • Small Business
  • Medium Business

Feederloop is an innovative web technology company that empowers businesses to improve their customer service and boost their sales. Featuring live video calls, session replays, and co-browsing capabilities, their tools…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

LiveChat leads on user satisfaction with a 4.4-star rating across 2,017 reviews.

LiveChat vs Feederloop vs ZoomInfo Chat — at a glance

FeatureLiveChatFeederloopZoomInfo Chat
Rating4.4 / 5
Reviews2,017
Starting price$16 /User/Month$15 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyGlobalUSUS

Key differences between LiveChat and Feederloop

  • Pricing: LiveChat starts at $16 /User/Month, while Feederloop starts at $15 /Month.
  • Target audience: LiveChat is built for Large Enterprises and Medium Business, while Feederloop targets Small Business and Medium Business.

Compare LiveChat vs Feederloop vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveChat - Live Chat Software
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Feederloop - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

LiveChat

Best for small to medium businesses needing integrated real-time customer chat support.

Choose if
  • You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
  • Your team requires real-time customer message monitoring to manage peak support hours efficiently.
  • You need a collaborative ticketing system to track and resolve customer queries effectively.
Consider alternatives if
  • Your company requires a large number of simultaneous active chat accounts for high traffic.
  • You need highly customizable sales tracking and event analytics without investing in complex setup.

Feederloop

Best for

Small Business, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

LiveChat typically suits Large Enterprises and Medium Business. Feederloop tends to fit Small Business and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat

Feederloop is an innovative web technology company that empowers businesses to improve their customer service and boost their sales. Featuring live video calls, session replays, and ... Read More about Feederloop

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $16 , Billed Yearly
  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

7.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do LiveChat, Feederloop and ZoomInfo Chat Compare on Features?

Total Features

8 Features

4 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare LiveChat, Feederloop and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $16 , Billed Yearly
        • $15 , Billed Yearly
        • Not Available

        Pricing Plans

        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Starter

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Business

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Pro

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Not Available

        Pricing Page

        LiveChat pricing
        Feederloop pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✗ No

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✗ No

        Data Encryption

        ✓ Yes
        ✗ No

        Audit Logs

        ✓ Yes
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        LiveChat vs Feederloop User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        525

        192

        46

        8

        20

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity.

        What buyers like

        • Integration capabilities
        • Real-time customer overview
        • Ticketing system for collaboration

        Common complaints

        • Limited active accounts
        • Learning curve and setup complexity

        What buyers like

        • Live video calls
        • Co-browsing capabilities
        • Session replays

        Common complaints

        • May require high bandwidth
        • Limited offline functionality
        • Complex setup for some features

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Strong integration capabilities with third-party tools like Facebook, Google Analytics, and Mailchimp

        • Real-time customer message overview enabling efficient task assignment during peak hours

        • Effective ticketing system for collaborative customer support and query tracking

        • Limited number of active accounts restricts flexibility during high volume periods

        • Steep learning curve requiring time and effort to master

        • Interactive features create engaging customer experiences.

        • Real-time communication helps address customer needs quickly.

        • Session replays provide valuable insights for improvement.

        • High bandwidth may be necessary for optimal use.

        • Limited functionality when offline.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        All customers

        7 Screenshots

        Dashboard

        2 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LiveChat or Feederloop?
        LiveChat edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LiveChat and Feederloop offer a free trial?
        Yes, both LiveChat and Feederloop offer a free trial.
        What is the starting price of LiveChat vs Feederloop?
        LiveChat starts at $16 /User/Month. Feederloop starts at $15 /Month.
        What are the top alternatives to LiveChat?
        Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
        What are the top alternatives to Feederloop?
        Top alternatives to Feederloop include ZoomInfo Chat, Channel.me, LiveChat, Crisp, REVE Chat.

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