LiveChat vs Cbox Comparison
LiveChat
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…
Cbox
Starting at $1.67 /Month
- Large Enterprises
- Medium Business
Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as social communication needs. Cbo…
Cbox leads on user satisfaction with a 4.5-star rating across 2 reviews.
LiveChat vs Cbox — at a glance
| Feature | LiveChat | Cbox |
|---|---|---|
| Rating | 4.4 / 5 | 4.5 / 5 |
| Reviews | 2,017 | 2 |
| Starting price | $16 /User/Month | $1.67 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | Global |
Key differences between LiveChat and Cbox
- Pricing: LiveChat starts at $16 /User/Month, while Cbox starts at $1.67 /Month.
- Free trial: LiveChat offers a free trial; Cbox does not.
- User satisfaction: Cbox scores higher with a 4.5-star average.
- Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cbox supports SaaS/Web/Cloud.
LiveChat vs Cbox — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing integrated real-time customer chat support.
- You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
- Your team requires real-time customer message monitoring to manage peak support hours efficiently.
- You need a collaborative ticketing system to track and resolve customer queries effectively.
- Your company requires a large number of simultaneous active chat accounts for high traffic.
- You need highly customizable sales tracking and event analytics without investing in complex setup.
Best for small to medium teams needing versatile, multimedia-rich instant messaging.
- You need integrated video conferencing, photo, and desktop sharing within messaging.
- Your team requires a flexible tool supporting both business and personal workflows.
- You are a small or medium business focused on internal and remote team collaboration.
- Your organization demands extensive third-party integrations beyond core messaging features.
- You are a large enterprise needing highly specialized or customizable communication tools.
LiveChat: Best for small to medium businesses needing integrated real-time customer chat support. Cbox: Best for small to medium teams needing versatile, multimedia-rich instant messaging.
Description | Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat | Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as ... Read More about Cbox |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Cbox has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do LiveChat and Cbox Compare on Features?
Total Features | 8 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare LiveChat and Cbox on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
LiveChat User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and advanced communication features, tempered by limited review volume and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  7 Screenshots | No screenshots available. |
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Videos |  3 Videos | No videos available. |
Top Alternatives to LiveChat and Cbox in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LiveChat or Cbox?
- Cbox edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LiveChat and Cbox offer a free trial?
- LiveChat offers a free trial. Cbox does not.
- What is the starting price of LiveChat vs Cbox?
- LiveChat starts at $16 /User/Month. Cbox starts at $1.67 /Month.
- What are the top alternatives to LiveChat?
- Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
- What are the top alternatives to Cbox?
- Top alternatives to Cbox include Office Chat, Speakap, ChatCamp, SupportChamp, LiveChat.