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Compare LiveAgent vs TOPdesk

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TOPdesk - Service Desk Software
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Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

Entry Level Pricing
  • Starts from $15
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

25 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $15
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        682

        Very Good

        173

        Good

        13

        Poor

        1

        Terible

        1

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        LiveAgent_customers_0

        LiveAgent_customers_0

        LiveAgent_customers_1

        LiveAgent_customers_1

        LiveAgent_customers_2

        LiveAgent_customers_2

        Peterborough

        Peterborough

        UniDesk

        UniDesk

        University of Memphis

        University of Memphis

        Media and Screenshots

        Screenshots
        Inside of Tickets

        14 Screenshots

        Asset Management Campaign Labs

        6 Screenshots

        Videos
        video-0

        5 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both LiveAgent and TOPdesk offer a Free Trial.

        LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        The starting price of LiveAgent begins at $15/User/Month, while pricing details for TOPdesk are unavailable.

        Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

        Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].