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Compare LiveAgent vs Firmao CRM vs Thryv vs monday sales CRM by monday.com

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Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.4/10

User Ratings
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Software Demo

Demo

Firmao CRM has not given any software demo yet

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Features

Total Features

25 Features

23 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $19 , Billed Yearly
          Pricing Plans
          • Not Available
          • Standard

            • CRM - Customer Relationship Management

            • E-mail integration

            • VAT invoices, bills and receipts

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          • Professional

            • Includes features of Standard plan, plus

            • Defining custom fields for your data

            • Chat, Livechat and Callback

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          • Enterprise

            • Includes features of Professional plan, plus

            • Customizations (paid extra)

            • Google Calendar integration

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Excellent

          81

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Firmao CRM is a versatile and user-friendly business management solution that has garnered commendation for its ability to streamline operations and enhance efficiency across a variety of ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Streamlines business operations with integrated features such as CRM, invoicing, project management, and inventory control.

          • Intuitive and user-friendly interface, accessible even for non-technical users and requiring minimal training.

          • Extensive customization options, allowing businesses to tailor workflows, dashboards, and reports to their specific needs.

          • Affordable and cost-effective, making it an appealing option for small and medium-sized enterprises.

          • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.

          • Modest learning curve for certain advanced features, potentially overwhelming for first-time users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          LiveAgent_customers_0

          LiveAgent_customers_0

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_2

          LiveAgent_customers_2

          LiveAgent

          LiveAgent

          Smash IT Buck

          Smash IT Buck

          FindMyCRM

          FindMyCRM

          Media and Screenshots

          Screenshots
          Inside of Tickets

          14 Screenshots

          Firmao CRM

          2 Screenshots

          Videos
          video-0

          5 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveAgent and Firmao CRM offer a Free Trial.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Firmao CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveAgent Starts at $15/User/Month whereas for Firmao CRM Starts at $19/User/Month when Billed Yearly.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to Firmao CRM includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Salesforce, Nutshell, Keap, CRM.me, Efficy CRM, 1CRM, FreeCRM, webCRM, CRM.io by 500apps and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].