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Lime Talk vs Intercom vs ZoomInfo Chat Comparison

Last updated:

Lime Talk

4.8(3 reviews)

Starting at $6 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable customers. The advanced platfor…

Intercom

4.3(2,278 reviews)

Starting at $59 /Month

  • Large Enterprises
  • Medium Business

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, res…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Lime Talk leads on user satisfaction with a 4.8-star rating across 3 reviews.

Lime Talk vs Intercom vs ZoomInfo Chat — at a glance

FeatureLime TalkIntercomZoomInfo Chat
Rating4.8 / 54.3 / 5
Reviews32,278
Starting price$6 /Month$59 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobalUS

Key differences between Lime Talk and Intercom

  • Pricing: Lime Talk starts at $6 /Month, while Intercom starts at $59 /Month.
  • Free trial: Lime Talk offers a free trial; Intercom does not.
  • User satisfaction: Lime Talk scores higher with a 4.8-star average.
  • Deployment: Lime Talk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Intercom supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Lime Talk vs Intercom vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lime Talk - Live Chat Software
Talk to an expert
Talk to an expert
Intercom - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Lime Talk

Best for

Large Enterprises, Medium Business, Small Business

Intercom

Best for SMBs needing AI-powered chat to boost sales and customer engagement.

Choose if
  • You want an intuitive, user-friendly interface with efficient automation features.
  • Your team includes sales, marketing, or customer success managers focused on lead qualification.
  • You need AI-enabled chat and knowledge base to enhance customer interactions and insights.
Consider alternatives if
  • Your company requires extensive third-party integrations beyond Intercom’s limited Marketplace.
  • You need immediate customer service support due to Intercom’s long wait times.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Lime Talk typically suits Large Enterprises and Medium Business. Intercom tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable ... Read More about Lime Talk

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More about Intercom

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $6
  • Starts from $59
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.5/10

9.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.8

(3)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Lime Talk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Lime Talk, Intercom and ZoomInfo Chat Compare on Features?

Total Features

7 Features

38 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Lime Talk, Intercom and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $6
        • $59
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Lime Talk pricing
        Intercom pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Lime Talk vs Intercom User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        3

        0

        0

        0

        0

        1900

        470

        70

        25

        31

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

        What buyers like

        • Visitor monitoring
        • Multi-language support
        • Google Analytics integration

        Common complaints

        • Limited advanced features
        • May require setup time
        • Not suitable for high-volume chats

        Buyer sentiment

        Overall positive sentiment highlights Intercom's ease of use and automation, tempered by concerns over customer support responsiveness and feature complexity.

        What buyers like

        • Ease of use
        • Automation capabilities
        • AI-powered customer support

        Common complaints

        • Complexity of features
        • Customer service wait times

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Effective visitor monitoring boosts engagement.

        • Multi-language support caters to diverse audiences.

        • Integration with Google Analytics enhances insights.

        • May lack advanced features for larger businesses.

        • Setup can be time-consuming.

        • Intuitive and user-friendly interface

        • Efficient automation capabilities

        • AI-enabled chat and knowledge base enhancing customer interactions

        • Feature richness and customization can be overwhelming without guidance

        • Limited selection of additional apps and connectors in the Marketplace

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Lime Talk, Intercom, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Lime Talk screenshot

        1 Screenshots

        Ourbound

        4 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Lime Talk or Intercom?
        Lime Talk edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Lime Talk and Intercom offer a free trial?
        Lime Talk offers a free trial. Intercom does not.
        What is the starting price of Lime Talk vs Intercom?
        Lime Talk starts at $6 /Month. Intercom starts at $59 /Month.
        What are the top alternatives to Lime Talk?
        Top alternatives to Lime Talk include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, MyLiveChat.
        What are the top alternatives to Intercom?
        Top alternatives to Intercom include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp.